Industry Insider

  • Ancestry.com Bets $US450 Million on Record Digitisation

    ancestry

    Ancestry.com, the world's largest online family history platform, has cut a record digitisation process that once took nine months of manual indexing down to under nine days, using proprietary handwriting-recognition AI to help push its collection past 71 billion records and restore subscription revenue growth after years of stagnation.

  • EDRM Opens Public Comment on Major Model Update

    The reference model that has defined electronic discovery practice since 2005 is being redrawn for the AI era, with information governance as its foundation, disposition elevated to a core phase and analysis extended across the entire discovery lifecycle. Public comment on EDRM 2.0 is open until 30 July 2026.

  • Little Progress on Service Victoria Fixes Five Years On

    Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave the Auditor-General inaccurate reports about the status of their remediation work.

  • One in Five Firms Blind to Unsanctioned AI Agents

    The share of organisations unable to tell whether employees are using unsanctioned AI tools has nearly tripled in a year, rising from 6.3 per cent to 17.6 per cent. For AI agents the blind spot is larger still, with 21.1 per cent of organisations unable to account for unsanctioned agent activity.

  • From Task Bots to Goal-Driven Agents: Capgemini

    The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.

  • Gartner Flags Governance Risks in AI Agents

    governance

    By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

  • Australia Trails Singapore on AI Maturity, Study Finds

    Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

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Informotion acquires InTouch Product Suite

Informotion has acquired the InTouch product suite from InReach Software, taking ownership of a long-running web and mobile interface designed to extend OpenText Content Manager by enhancing the user experience and increasing productivity gains.

Most AI Initiatives miss Expected ROI - ISACA

Artificial intelligence is now embedded almost everywhere in business, but the returns and the guardrails are not keeping pace, according to new research from professional association ISACA. Ninety percent of digital trust professionals say employees in their organisation are using AI, yet only 22 percent report that AI return on investment has met or exceeded expectations.

NSW Police Force Needs $A493m to Finish Tech Reset

A report by the NSW Auditor-General has found the NSW Police Force needs four extra years to complete its core technology upgrade, requiring $A493 million in additional funding. The agency has spent $155 million while delivering only one of five core systems.

Why sovereign cloud is harder than it sounds

sovereign cloud

Gartner analyst Douglas Toombs warns that 80 years of globally interconnected trade will not unbundle neatly in 18 months, and that much of what passes for ‘sovereign cloud’ today is little more than ‘sovereign washing’.

NSW Treasury Downgrade Leaves Governance Questions Unanswered

The NSW Government has downgraded the "significant cyber incident" declared following an alleged insider data theft at NSW Treasury, with the state's Chief Cyber Security Officer confirming the breach has been contained and remediation measures are in place. The downgrade does not close the matter - criminal proceedings, an internal investigation and continuing legal reviews of potential procurement impacts remain unresolved.

WEF Report Maps AI's Role in Cybersecurity

Organisations that deploy AI extensively in security operations have reduced the average time to contain a data breach by approximately 80 days and cut average breach costs by $US1.9 million, according to a new white paper published by the World Economic Forum in collaboration with KPMG.

FTI Consulting Bolsters Governance Team

Kelly Henney

Global advisory firm FTI Consulting has responded to rising client demand by appointing a dedicated Australia leader for its Information Governance, Privacy and Security practice.

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