Industry Insider

  • Ancestry.com Bets $US450 Million on Record Digitisation

    Ancestry.com, the world's largest online family history platform, has cut a record digitisation process that once took nine months of manual indexing down to under nine days, using proprietary handwriting-recognition AI to help push its collection past 71 billion records and restore subscription revenue growth after years of stagnation.

  • EDRM Opens Public Comment on Major Model Update

    The reference model that has defined electronic discovery practice since 2005 is being redrawn for the AI era, with information governance as its foundation, disposition elevated to a core phase and analysis extended across the entire discovery lifecycle. Public comment on EDRM 2.0 is open until 30 July 2026.

  • Little Progress on Service Victoria Fixes Five Years On

    Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave the Auditor-General inaccurate reports about the status of their remediation work.

  • One in Five Firms Blind to Unsanctioned AI Agents

    The share of organisations unable to tell whether employees are using unsanctioned AI tools has nearly tripled in a year, rising from 6.3 per cent to 17.6 per cent. For AI agents the blind spot is larger still, with 21.1 per cent of organisations unable to account for unsanctioned agent activity.

  • From Task Bots to Goal-Driven Agents: Capgemini

    The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.

  • Gartner Flags Governance Risks in AI Agents

    By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

  • Australia Trails Singapore on AI Maturity, Study Finds

    Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

SAP Targets Data Fragmentation With Dremio Acquisition

SAP has agreed to acquire Dremio, an open-source data lakehouse platform, in a bid to solve the data fragmentation problem that the enterprise software giant says is the primary reason AI initiatives fail in large organisations. Financial terms were not disclosed.

APRA Threatens Action Over AI Governance Failures

APRA has told banks, insurers and superannuation trustees that governance, risk management and operational resilience practices are failing to keep pace with the speed and complexity of AI adoption - and has threatened enforcement action against entities that do not address the gaps.

Kiwi Firms Must Disclose AI Use In Australia

New Zealand law firm Buddle Findlay has warned that Kiwi businesses that hold or handle the personal information of individuals in Australia must prepare for strict new transparency rules regarding automated decision-making.

Sovereign AI needs workflow control, not just data borders

As enterprises accelerate deployment of agentic AI systems, Automation Anywhere has published a framework arguing that conventional sovereign AI approaches - focused primarily on data storage location - are insufficient for workflows where AI agents actively execute tasks across multiple systems and jurisdictions.

Medical Device Giant Medtronic Hit by Data Breach

Medical device manufacturer Medtronic has confirmed that an unauthorised party accessed data within its corporate IT systems, triggering incident response protocols and an ongoing investigation into the scope of the breach.

Australia Post Deploys AI Machine Learning

Australia Post has partnered with AI security firm Alpha Level to apply machine learning to cyber threat detection across its national network - including systems used by thousands of licensed post offices and small businesses.

Unstructured Data Gap Stalls Enterprise AI

A Harvard Business Review Analytic Services study has found that while 94% of organisations recognise connected data and workflows as critical to AI success, fewer than one in three say their systems are actually well connected today.