Industry Insider

Australia’s Department of the Treasury has gone live with iCognition’s secure Content Manager EDRMSaaS.cloud. The Treasury selected iCognition as its long-term partner to help it seamlessly transition the Department from its current on-premise solution to a future-proofed and highly secure IRAP-protected cloud-based EDRMS, EDRMSaaS.

This year IT and data professionals went on a wild ride, needing to act on projects that may have been sidelined from pandemic-related and supply chain disruptions. Many organizations spent nearly two years focused on remote work, business continuity, and customer retention projects.

Esker, a global cloud platform and provider of AI-driven process automation solutions for finance and customer service, today announced the issuance of U.S. Patent No. 11494551 by the U.S. Patent and Trademark Office (USPTO) for Esker’s Document Coding Prediction technology.

​Adelaide company Frisk has launched Document Fetcher as a new feature of its software platform to make the process of fulfilling Freedom of Information (FOI) requests faster and more cost-effective.

The content lifecycle times, they are a-changin'! In the good old days of information governance, the management lines between active content for use and passive content for retention were clear.

Officials in the UK government have named legacy technology, budget constraints and a lack of training as the top barriers to transforming government services in exclusive Global Government Forum research.

Micro Focus CyberRes has announced the launch of a new Managed Security Service Provider (MSSP) Program with solution provider WyldLynx as its first partner in the Asia Pacific.

Gartner has released its 2023 Audit Plan Hot Spots Report which identifies the top 12 risk focus areas for chief audit executives (CAEs) to help them identify risks to their organizations and plan audit coverage for the coming year.

A staggering nine-in-10 businesses experience some form of abandonment during the customer onboarding process with the banking sector experiencing the highest rate at almost 1-in-4 dropping out. However, simple measures like activating the right mix of human interaction alongside automation could resolve pain points, according to the global State of Intelligent Automation Report, Customer Onboarding Pain Points and Drivers Q4-2022 by ABBYY.