Industry Insider

  • Dark Data Emerges as Agentic AI Bottleneck

    AI systems in the average large organisation can reach just 45 per cent of company data. In financial services that figure falls to 33 per cent, and in healthcare to 40 per cent. The numbers come from Scaling AI Agents with Trustworthy Data, an MIT Technology Review Insights report sponsored by Google Cloud. It draws on a global survey of 300 senior executives. 

  • NSW Agencies Cannot Say What AI They Run

    All 10 NSW government agencies examined for their use of artificial intelligence keep an AI register. But only four of them record the AI they have formally assessed. The rest of their AI use sits outside any inventory.

  • icare Tests Market on ECM Consolidation

    A NSW government insurer is asking the market how it could collapse four separate document repositories into one. It has also put a number on what it expects to save. The target is a 20 to 30 per cent reduction in annual licensing and maintenance costs.

  • NZ Review Urges Digital Government Reset

    New Zealand's central digital agency has been told to stop delivering projects and start setting standards. It has also been told to open a direct channel to Australia's Digital Transformation Agency and import models that already work. Trans-Tasman sourcing and security collaboration are named as joint opportunities to explore.

  • UK Police Database Leak Hits All 43 Forces

    A breach has exposed the names, employing organisations and work email addresses of more than 100,000 UK police and criminal justice staff. It appears to have required no malware and no zero-day. A misconfigured permission on a public-facing web portal is the reported cause.

  • Secured Signing Targets Deepfake Swaps

    A digital signer can clear identity verification at the start of a remote witnessing session and be replaced before the document is executed. Secured Signing has released the ID Trust Console, which re-tests the person on screen throughout a video signing meeting rather than once at the door.

  • Copilot overhaul after weak global adoption

    Microsoft is undertaking the biggest restructuring of its Copilot strategy since it began embedding OpenAI's technology across its software three years ago, a move triggered by leaked internal figures showing that very few of its commercial customers pay for the assistant or use it regularly.

Information & Data Manager

Copilot Is Exposing Weak M365 Governance

Configuration-led approaches to Microsoft 365 governance are no longer sufficient, according to new research from Info-Tech Research Group. The spread of AI tools such as Copilot is making the weaknesses harder to ignore.

Origin Breach Takes Twist as Hacker Claims Settlement

The alleged hacker who claimed access to two million Origin Energy customer records says a private settlement has been reached with the company and no data will be published. Origin has separately confirmed that customer data was accessed and disclosed.

Report Warns Discovery Cannot Handle AI Data

Enterprises are collecting the right volume of data in only a reported 2 per cent of legal matters. AI prompts, system responses and AI-generated outputs are creating a new class of discoverable records that traditional discovery tools were not built to handle.

How One Phone Call Exposed 5.7M Qantas Records

Qantas has dodged penalties that could have run into billions of dollars after simple human error was found to be the cause of the massive 2025 data breach that affected millions of customers, and ISO27001 compliance failed to prevent.

The UK says a PDF is not an invoice. France just made it one

Picture two finance managers in the autumn of 2027, one in Manchester and one in Lyon, doing exactly the same thing: exporting an invoice as a tidy, letterheaded PDF and emailing it to a domestic business customer. In Manchester, this is still a perfectly ordinary invoice and will remain one until April 2029. In Lyon, it stopped being one a year earlier.

Parliament House Falls Short on Essential Eight

The department that operates the Australian Parliament House's computing network has implemented seven of the mandatory Essential Eight cyber security strategies below the required standard, the Australian National Audit Office has found.

New SharePoint Exploits Prompt US Government Warning

Organisations running on-premises SharePoint should patch immediately and hunt for signs of compromise, after the US Cybersecurity and Infrastructure Security Agency (CISA) confirmed active exploitation of three vulnerabilities affecting every supported version of the platform.

Global Warning on Russian Router Attacks

Russian state-sponsored actors are exploiting poorly configured and unpatched network devices across critical infrastructure worldwide, using weaknesses as basic as default SNMP community strings, a 20-agency international advisory warns.

Health Data stolen from National GP Network

Patient records including consultation notes, referral letters and pathology results have been stolen from general practices across five Australian states and territories, in a cyber attack on health services provider Partnered Health.