Industry Insider

  • Ancestry.com Bets $US450 Million on Record Digitisation

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    Ancestry.com, the world's largest online family history platform, has cut a record digitisation process that once took nine months of manual indexing down to under nine days, using proprietary handwriting-recognition AI to help push its collection past 71 billion records and restore subscription revenue growth after years of stagnation.

  • EDRM Opens Public Comment on Major Model Update

    The reference model that has defined electronic discovery practice since 2005 is being redrawn for the AI era, with information governance as its foundation, disposition elevated to a core phase and analysis extended across the entire discovery lifecycle. Public comment on EDRM 2.0 is open until 30 July 2026.

  • Little Progress on Service Victoria Fixes Five Years On

    Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave the Auditor-General inaccurate reports about the status of their remediation work.

  • One in Five Firms Blind to Unsanctioned AI Agents

    The share of organisations unable to tell whether employees are using unsanctioned AI tools has nearly tripled in a year, rising from 6.3 per cent to 17.6 per cent. For AI agents the blind spot is larger still, with 21.1 per cent of organisations unable to account for unsanctioned agent activity.

  • From Task Bots to Goal-Driven Agents: Capgemini

    The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.

  • Gartner Flags Governance Risks in AI Agents

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    By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

  • Australia Trails Singapore on AI Maturity, Study Finds

    Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

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NZ Health Breach Prompts Privacy Reforms

New Zealand’s Privacy Commissioner has found both a major private patient portal vendor and the country’s central public health agency in breach of patient privacy laws, following a December 2025 cyber incident that exposed the sensitive records of nearly 100,000 people.

VentraIP Takedown Exposes the Shadow 'DDoS Tax'

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A terabit-scale DDoS attack took Australia’s largest privately-owned Web host offline on Saturday 23 May. The takedown has laid bare a regulatory gap that forces enterprise and government customers to fund the country’s DDoS defences themselves.

AI Ambition Outpaces Data Foundations

Most organisations are accelerating artificial intelligence investment without the data foundations needed to support it, a global benchmark study has found.

Unstructured Data Blocks AI Outcomes: Report

More than half of enterprise AI projects are failing to deliver their objectives, with poor unstructured data management identified as the primary blocker, new Nasuni research has found.

Federal FOI Administration Fails Pro-Disclosure Test

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The Albanese government's pre-election commitments to open government and transparency appear not to have made it through to key federal portfolios, which are failing the pro-disclosure obligations of the Freedom of Information Act according to the Australian National Audit Office (ANAO).

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