Industry Insider

  • Ancestry.com Bets $US450 Million on Record Digitisation

    ancestry

    Ancestry.com, the world's largest online family history platform, has cut a record digitisation process that once took nine months of manual indexing down to under nine days, using proprietary handwriting-recognition AI to help push its collection past 71 billion records and restore subscription revenue growth after years of stagnation.

  • EDRM Opens Public Comment on Major Model Update

    The reference model that has defined electronic discovery practice since 2005 is being redrawn for the AI era, with information governance as its foundation, disposition elevated to a core phase and analysis extended across the entire discovery lifecycle. Public comment on EDRM 2.0 is open until 30 July 2026.

  • Little Progress on Service Victoria Fixes Five Years On

    Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave the Auditor-General inaccurate reports about the status of their remediation work.

  • One in Five Firms Blind to Unsanctioned AI Agents

    The share of organisations unable to tell whether employees are using unsanctioned AI tools has nearly tripled in a year, rising from 6.3 per cent to 17.6 per cent. For AI agents the blind spot is larger still, with 21.1 per cent of organisations unable to account for unsanctioned agent activity.

  • From Task Bots to Goal-Driven Agents: Capgemini

    The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.

  • Gartner Flags Governance Risks in AI Agents

    governance

    By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

  • Australia Trails Singapore on AI Maturity, Study Finds

    Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

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Legacy Systems Leave NSW Unis Open To Attack

All 10 public universities in New South Wales have deficiencies in their IT and cyber security controls, the NSW Auditor-General has found, with weak management of legacy systems leaving the sector exposed to data breaches and system failures.

Healthcare Data Fuels Cybercrime Economy

Image of health professionals navigating technology

Stolen healthcare data is being traded through a mature global underground economy spanning ransomware groups, access brokers and fraud marketplaces, new TrendAI research reveals.

Most enterprises lack data foundation for AI

Nearly 80% of enterprise IT leaders say limited data access is constraining their AI and data initiatives, despite most organisations reporting active AI integration across core business processes, according to a new Cloudera survey.

Your Organisation Has a Knowledge Management Problem. It Just Doesn't Know It Yet

People searching through a maze

Ask most people what Knowledge Management means and they'll mention a chatbot. Or a FAQ database. Or the system the contact centre uses to answer customer calls faster. They're not wrong. That is KM. But it's one room in a very large house. And while everyone's focused on that room, the rest of the house is quietly falling apart.

Eight Cyber Priorities Every Enterprise Faces in 2026

Artificial intelligence, post-quantum cryptography and the proliferation of non-human digital identities are driving a fundamental shift in enterprise cybersecurity risk, according to a new report by KPMG International. The Cybersecurity Considerations 2026 report - drawing on insights from more than 20 KPMG cyber experts and senior leaders from Google, Microsoft, Palo Alto Networks, and ServiceNow - identifies eight priority areas demanding urgent attention from enterprise security leaders.

Anthropic Expands AI Cyber Defence Program to ANZ

Anthropic has expanded Project Glasswing, its AI-powered cybersecurity vulnerability program, to approximately 150 new organisations across more than 15 countries - with Australia and New Zealand among the nations included in the second cohort, according to reporting by the Financial Times. Anthropic has not publicly confirmed the country list.

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