Industry Insider

  • Home Affairs Orders Legacy IT Stocktake

    A purge of legacy systems across Australia’s federal government would likely cost billions and remains unlikely. Still, the OpenAI Medicare breach has prompted an immediate stocktake of the outdated technology agencies run.

  • Compliance Notices Follow NZ Health Breach

    New Zealand's Privacy Commissioner has used compliance notices to dictate how a health agency must vet, contract with and monitor providers holding patient data. The move follows a breach affecting around 99,416 people.

  • Suncorp Goes Live With Content AI

    Suncorp is projecting annual savings of 68,000 hours of manual effort after using AI to classify and name workers compensation claim documents. Daily document naming corrections have fallen by around 45%.

Information & Data Manager

Agent Use Follows Industry Value, Not Hype

Knowledge management is the second most common place in the enterprise where AI agents have reached the scaling phase. Only IT ranks higher, and the gap between them is a single percentage point.

NSW Agencies Cannot Say What AI They Run

All 10 NSW government agencies examined for their use of artificial intelligence keep an AI register. But only four of them record the AI they have formally assessed. The rest of their AI use sits outside any inventory.

icare Tests Market on ECM Consolidation

A NSW government insurer is asking the market how it could collapse four separate document repositories into one. It has also put a number on what it expects to save. The target is a 20 to 30 per cent reduction in annual licensing and maintenance costs.

NZ Review Urges Digital Government Reset

New Zealand's central digital agency has been told to stop delivering projects and start setting standards. It has also been told to open a direct channel to Australia's Digital Transformation Agency and import models that already work. Trans-Tasman sourcing and security collaboration are named as joint opportunities to explore.

Dark Data Emerges as Agentic AI Bottleneck

AI systems in the average large organisation can reach just 45 per cent of company data. In financial services that figure falls to 33 per cent, and in healthcare to 40 per cent. The numbers come from Scaling AI Agents with Trustworthy Data, an MIT Technology Review Insights report sponsored by Google Cloud. It draws on a global survey of 300 senior executives. 

UK Police Database Leak Hits All 43 Forces

A breach has exposed the names, employing organisations and work email addresses of more than 100,000 UK police and criminal justice staff. It appears to have required no malware and no zero-day. A misconfigured permission on a public-facing web portal is the reported cause.

Secured Signing Targets Deepfake Swaps

A digital signer can clear identity verification at the start of a remote witnessing session and be replaced before the document is executed. Secured Signing has released the ID Trust Console, which re-tests the person on screen throughout a video signing meeting rather than once at the door.