Business Process & Workflow

Kognitos has unveiled its latest updates to its generative AI automation platform which now enables business users to plan, verify, run and maintain business process automations all in natural language. This comes with two major feature announcements in its leading automation platform: Self Service for All, Human Language Interpreter 2.0.

Google has announced an open beta of its eSignature capability in Google Workspace. The new feature will be available for Google Docs and Google Drive for individual and various group accounts.

Expert.ai has announced enhanced features for its scalable hybrid AI platform, purpose-built to help organizations power business processes and applications relying on language data. The latest version of the platform includes security and infrastructure improvements as well as core technology enhancements designed to provide organizations with even more security and flexibility when creating or enhancing AI-enabled natural language (NL) solutions.

For any technology-driven time saver it is imperative to ask: how will the time savings be spent? We’ve all read a lot about how spiffy new generative AI tools like ChatGPT can save workers time by writing first drafts of all kinds of content, from emails to internal reports to customer communications. So, when the effort required to produce content decreases, will that time be spent on other business activities, reducing employee stress, or producing more content?

Ever wondered what might be (one of the) secret ingredients for a successful, transformational IT project? Well, other than the obvious and well-documented stuff such as good Project Management discipline, you will also need a robust and effective governance, shared with your customer. It’s not an unnecessary overhead or an administrative burden. It is key to every project’s success.

Datamatics has announced the integration of Generative AI with Datamatics TruCap+, an AI-powered, template-free Intelligent Document Processing (IDP) solution.

Automation Hero has introduced new capabilities for its intelligent document processing platform that supports intelligent document forensics.The AI-powered platform helps determine if documents involved in any process have been potentially manipulated, combating fraud and ensuring authenticity. 

Australian solution provider UpFlow has obtained the distribution rights for Ephesoft in the Asia Pacific region. Ephesoft, a Kofax company, provides a range of Intelligent Document Processing (IDP) solutions offered in the cloud, hybrid or on-premise.

New Zealand digitisation and workflow systems provider Desktop Imaging has announced a partnership with US digital intelligence company ABBYY.

Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?

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