Business Process & Workflow
Docusign has announced its agreement to acquire Lexion, a provider of AI-powered agreement management software, for $US165 million in cash. The company says the acquisition will bolster its position in Intelligent Agreement Management (IAM), a growing SaaS category, and will add more powerful AI capabilities to the Docusign IAM platform.
Epiq has added Gen AI Text Summarization within the Epiq Service Cloud. This latest feature, powered by Azure OpenAI Service, is adaptable and scalable to support a wide range of legal processes, including eDiscovery and investigations, deposition summaries, mediations, and trials.
Salesforce has announced AI-powered enhancements to its MuleSoft automation, integration, and API management solutions that help business users and developers improve productivity, simplify workflows, and accelerate time to value.
Hyland has launched a new intelligent content automation solution called Experience Automate (Hx Automate), one of the first services available through Hyland Experience (Hx), the company’s new cloud-native platform.
Ricoh has announced the acquisition of natif.ai, a German software startup, offering artificial intelligence (AI)-enabled Intelligent Capture, advanced image recognition and optical character recognition (OCR) technologies. The acquisition was made by Ricoh Group company DocuWare, also headquartered in Germany, which Ricoh acquired in 2019.
Nearly half (44%) of IT leaders surveyed believe their organizations are fully set up to realize the benefits of AI, according to a global research report commissioned by Hewlett Packard Enterprise. However, the report reveals critical gaps in their strategies, such as lack of alignment between processes and metrics, resulting in consequential fragmentation in approach, which will further exacerbate delivery issues.
A survey on Generative AI Professional Usage and Perception Survey has found that 37 percent of Professionals claim to save 5 to 10 hours a Week.
IDC's latest Worldwide AI and Generative AI Spending Guide reveals that the Asia/Pacific region is witnessing an unprecedented surge in Generative AI (GenAI) adoption, including software, services, and hardware for AI-centric systems.
Appian has announced the latest version of the Appian Platform, introducing Process HQ, a combination of process mining and enterprise AI unified with the Appian data fabric. It has also announced the Asia-Pac winners of the 2024 Appian Innovation Awards, Mortgage fund RBML and the NSW Office of the Director of Public Prosecutions (ODPP).
Intelligent document processing (IDP) is rapidly transforming enterprises around the world, and the nature and variety of business use cases is expanding along with the technology. IDP is no longer just a downstream business process; it intersects with other technologies and applications, offering powerful user workflows directly within BPM, RPA, ERP, and CRM systems.
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