Business Process & Workflow

AYR is extending the reach of its flagship IDP platform, SingularityAI, across Australia, New Zealand (ANZ) and Southeast Asia in partnership with Australian AI Automation consulting firm CiGen.

Pega GenAI is a new a set of 20 new generative AI-powered boosters to be integrated across Pega Infinity ‘23, the latest version of Pega’s low-code platform for AI-powered decisioning and workflow automation.

Eigen Technologies (Eigen), an intelligent document processing (IDP) developer, has announced the global availability of its new integration with GPT. This option allows users to combine Eigen’s no-code AI-powered platform with the power of GPT.

Now available through private preview, the next generation of AvePoint Confide, will utilise Microsoft Syntex repository services, giving organizations control and flexibility to manage data and workflows across a range of business projects with unique sharing requirements.

As a professional immersed in the ever-evolving landscape of technological advancements, I find myself increasingly fielding customer inquiries regarding the potential impact of new AI solutions, such as ChatGPT & BARD, on IDP platforms.

Capture is dead, long live capture! 25 years ago, turning a paper document into a digital image was a rather big challenge. One needed these unwieldy devices called scanners and document capture application software.

ProcessMaker, a provider of low-code business process automation software, has announces new enhancements including Artificial Intelligence (AI), a decision engine, process templates, dependent select lists, modeler usability improvements, dynamic menu enhancements and autosave.

Helia (formerly Genworth),  one of Australia’s leading Lenders Mortgage Insurance (LMI) providers for the residential market, has been recognised for its innovation in using the Appian Platform across multiple departments to automate processes and transform operations into an interconnected workplace. Using Appian, Helia automated its claims management workflows and reduced the processing time from two days to less than 10 minutes, dramatically improving their lender customer experience.

Ricoh will bring a SaaS solution for Microsoft 365 to the Australian market following an agreement with Powell Software.

Appian has announced the release of the latest version of the Appian Platform for process automation. The new release introduces AI Skill Designer, a low-code way to build, train, and deploy custom machine learning (ML) models. The release also features enhancements in automation and total experience, plus further-streamlined data management via the Appian Data Fabric. 

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