Business Process & Workflow

Sean Nathaniel, Chief Technology Officer of Upland Software and General Manager of the company’s FileBound ECM division, wants to foment a revolution in the way organisations plan, manage and execute work.

Each year ABBYY holds numerous International Technology Summits, where we share our latest product innovations and future technology roadmaps with our partners and developers.

OpenText and DocuSign have announced new integrations to help OpenText enterprise customers securely create and route documents for electronic signature. With the DocuSign integration, OpenText users will have a court-admissible audit trail to help comply with information governance needs. 

Lexmark’s Invoice Capture Service (ICS) SaaS solution is now integrated with and available for the Microsoft's Dynamics NAV 2016 enterprise resource planning (ERP) platform, enabling out-of-the-box accounts payable (AP) automation capabilities. Currently serving more than 110,000 users worldwide, NAV is Microsoft's cloud-based ERP offering for the SMB market.

The Wall Street Journal has reported that despite an outlay of $US1 billion and a decade long effort to digitise 100 paper based forms used to process applications to immigrate to the US, only one has successfully been implemented.

Kodak Alaris has announced the creation of AI Foundry, a business dedicated to helping organizations process and learn from structured and unstructured data through the use of proprietary Artificial Intelligence (AI) technology.

We’ve known that InfoPath is on its way out for a while now. What hasn’t been clear is what its successor will be. Forms on SharePoint Lists looked to be a promising first-party alternative, but were cancelled, and Microsoft is still working on a new forms solution. This isn’t much use for users who want forms right now.

Canon Australia has acquired The New Zealand Post Group’s managed services and business process outsourcing company, Converga, for an undisclosed sum. Converga specialises in business process outsourcing with a focus on digital document solutions.

RPA is the next big thing, but it is more than hiring robots to automate tasks. It can transform how business services are managed. As robots move from the shop floor to the back office, robotics process automation (RPA) is creating a paradigm shift in shared services.

The Happy Accident, which is often cited as a principal ROI of enterprise social networks, refers to the chance discovery of the right person or the right piece of enterprise knowledge to solve a business or process challenge. For instance,  Bruce in Melbourne, dealing with a corporate crisis,  fires off an anxious  Yammer/Jive/Tibbr post at 6.00pm in the evening Sydney time, before heading off to a nervous sleep. Meanwhile, as Bruce slumbers fitfully, at 3.00am the following morning Colleen logs in from Dublin and comes across the post and immediately fires back with the critical data. Bruce did not know Colleen was the one to turn to, nor even how to find here, it was all a Happy Accident. Enterprise Social wins again!

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