When it comes to electronic communications at work, email is the seasoned old-timer. Everyone uses it, and for decades it’s been the default method of communication at work. However, it’s far from perfect. If you’ve ever been spammed, dropped from a group thread, caught up in the dreaded, never-ending "reply all" loop, or struggled with dropped attachments, you know what I mean.

There’s no prize for those who believe they know the winner of this contest, but does it really need to be policy over productivity? In this digital age is there a new perspective that can bring together these seemingly opposing fronts? One that delivers benefits to user, IT and records management.

Dennis Barnedt, a major figure in the global records and information management industry, has founded, acquired, managed and developed leading companies in the sector across the United States and Europe. Now he is turning his attention to Australia and the APAC region as Executive Chairman of the ZircoDATA Group, a totally new entity created from the acquisition of the Australian operations of Iron Mountain. Ahead of his planned relocation to Melbourne, Barnedt sat down with IDM to discuss his present and future plans.