Business Process & Workflow

When it comes to electronic communications at work, email is the seasoned old-timer. Everyone uses it, and for decades it’s been the default method of communication at work. However, it’s far from perfect. If you’ve ever been spammed, dropped from a group thread, caught up in the dreaded, never-ending "reply all" loop, or struggled with dropped attachments, you know what I mean.

Eric Bussy, Worldwide Corporate Marketing and Product Management Director at Esker, discusses the importance of machine learning for enabling back office processes.

There’s no prize for those who believe they know the winner of this contest, but does it really need to be policy over productivity? In this digital age is there a new perspective that can bring together these seemingly opposing fronts? One that delivers benefits to user, IT and records management.

Lexmark International has announced the successful completion of the acquisition by a consortium of investors (Consortium) led by China’s Apex Technology and PAG Asia Capital (PAG). Under the terms of the merger agreement, which was announced on April 19, 2016, Lexmark shareholders will receive $HS40.50 per share in cash

Dennis Barnedt, a major figure in the global records and information management industry, has founded, acquired, managed and developed leading companies in the sector across the United States and Europe. Now he is turning his attention to Australia and the APAC region as Executive Chairman of the ZircoDATA Group, a totally new entity created from the acquisition of the Australian operations of Iron Mountain. Ahead of his planned relocation to Melbourne, Barnedt sat down with IDM to discuss his present and future plans.

As a youth, my friends and I read magazines like "Young Technician", "Quantum", "Science and Life", along with sci-fi novels by Sheckley, Bradbury and Asimov. Even so we could not imagine how quickly artificial intelligence (AI) would become such an integral part of our daily lives.

Nuance Communications has announced PDF Converter for Mac version 6, allowing Apple users in Australia to easily convert, edit and securely collaborate with industry-standard PDF files.

Australian developer and solution provider Kapish has announced new updates to its Microsoft Office add-ins allowing increased integration with HPE Content Manager/Records Manager. New features in Version 4 include shared workbooks in Microsoft Excel and enhanced Mail Merge capabilities in Microsoft Word.

Esker is now offering a sales order processing solution integration with Oracle E-Business Suite. Esker customers can now receive orders directly in the Oracle E-Business Suite ERP application, enabling greater process efficiency and productivity across every phase of order processing operations.

Top Image Systems (TIS) has announced a cloud-based forms processing project integrated with a Salesforce workflow has entered production at Powercor Australia, a leading Australian electricity distributor which delivers power to some 1.1 million homes and businesses in Victoria, Australia.

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