Business Process & Workflow
We recently analysed the execution of paperless strategies for a company that was struggling to increase paperless adoption among its clients. They had actioned all the advice provided, so what was the issue? After conducting an analysis we found that there were gaps in the implementation, which led to a below average customer take up of the paperless service.
Silanis Technology has launched a new pre-integrated e-signature solution, e-SignLive for SharePoint. This application makes it easy for SharePoint users to securely sign and send documents for e-signature inside of SharePoint.
Kodak Info Insight Platform is a new solution platform from Kodak Alaris that employs Artificial Intelligence (AI) to help organisations deal with the challenge of managing a multitude of inputs from different communication types, such as email, traditional mail, social media, text and online forms. Kodak Alaris' Roderick Hughes recently travelled to Australia to outline the capabilities of Info Insight to major enterprise, government and BPO customers in the region. IDM editor Bill Dawes asked Rod to explain the business proposition.
The inMailX email management, compliance and productivity suite for Microsoft Outlook now integrates with TRIM/HPRM workflow, enabling users to view the status of their workflow processes more quickly and easily, and access the associated activities within each workflow in Outlook.
Telstra has announced a strategic investment in leading eSignature and Digital Transaction Management (DTM) provider, DocuSign.
Predictive analytics is the practice of extracting patterns from information to predict future trends and outcomes. Typically used as a decision-making guide, predictive analytics is steadily impacting the way in which governments will design and deliver public services to their citizens.
Top Image Systems (TIS), developer of the eFLOW capture and workflow platform, has announced the launch of TIS Australia and the establishment of a new regional office.
Adaptive case management appears to be the current buzz word in the workflow and BPM world. Not only is it a bit of a mouthful, it also seems surprisingly hard to explain if someone asks you to. Check out Wikipedia to see what I mean! To paraphrase Emperor Joseph II to Mozart in 1782, “too many words”.
A large Australian bank has chosen Kofax software to automate the processing of mortgage applications and ancillary documents, and to redact credit card numbers from bank statements to meet Payment Card Industry Data Security Standard (PCI DSS) requirements.
Tax agents H&R Block Australia have modernised their recruitment systems by ditching pen on paper signatures in favour of a digital signature cloud-based system.
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