Business Process & Workflow

ABBYY has announced three software development kits (SDKs) designed for applications that retrieve business-relevant knowledge from unstructured information and turn big data into manageable corporate asset. All products are based on the company’s technology for natural language processing, which is claimed to understand the meaning of processed text with almost human precision.

Customer communications management (CCM) is poised for a major transition. Today, the task of producing customer mailings is still largely an unsung, batch-processing job, dominated by print, but changing customer expectations, the emergence of new technologies and the need to reduce costs are set to turn CCM into a powerhouse of real-time, multi-channel and personalized communication.

Kofax has announced the $US19.5M acquisition of Aia Holding BV, a Dutch provider of customer communications management (CCM) software that helps organisations manage interactive and ad hoc customer correspondence both electronically and on paper.

Nuance Communications Australia has announced that its scanning, print management, cost recovery and speech recognition technology solutions for the legal industry have topped their respective categories in the 2014 International Legal Technology Association (ILTA) Technology Survey.

A2iA has unveiled  its newest software toolkit, A2iA TextReader, which features a new inhouse developed technology for full text transcription. Developed by A2iA’s in-house R&D Team, the same  engine can be used for printed and cursive text recognition, enabling all types of documents be transformed into searchable and editable formats – without the use of a dictionary.

Fuji Xerox Australia has signed an agreement with Kofax to act as a Platinum partner and reseller of Kofax’s smart data capture applications in Australasia.

Many workplace procedures are still just an online version of their analogue predecessors with clunky, manual processes that get in the way of doing business.
Employees have grown accustomed to the friendly, intuitive experiences that smartphones and tablets deliver. Businesses need to come to the party and deliver the same experience in the workplace. Often, businesses use outdated practices not because there aren’t better alternatives out there, but through force of habit.

Australasian eForms and eSigning service, Secured Signing, has announced an update to its capabilities beginning with a new contemporary flat design of the cloud platform.

Esker has acquired a French company specialising in computer-based communications in the EDI Transport and Logistics sector, CalvaEDI. Based in Paris, France it services over 300 customers.

Top Image Systems is underway on a million dollar project to deploy eFLOW 5 at the Hong Kong subsidiary of one of the five largest international commercial banks in China.