Document & Records Management
In October 2025, Noosa Council CEO Larry Sengstock revealed a sobering truth: the council had fallen victim to a sophisticated $A1.9 million fraud perpetrated by international criminals. Despite having standard processes in place, the organisation was targeted through what Sengstock described as "social engineering AI techniques" – a sophisticated, strategic attack that bypassed existing safeguards.
OpenText has unveiled an AI-powered roadmap for its Content Manager platform, which celebrates 40 years of securing government information assets across Australia and globally in 2025.
Data governance vendor RecordPoint has acquired Redactive AI, an Australian artificial intelligence startup.
Australia's Freedom of Information (FOI) system processes fewer requests under the Albanese Government than at any point under preceding Liberal-National governments, according to a new report. Yet costs have more than tripled and full access grants have plummeted from 81 to 21 percent.
NSW Trustee and Guardian is restructuring its Information Management Team to eliminate paper-based workflows and address compliance risks stemming from a structure unchanged since 2009.
Three-quarters of organisations have experienced AI-related security breaches while attempting to scale artificial intelligence deployments, according to a new report exposing widespread governance failures.
The Australian Digital Health Agency has implemented immediate upload of most pathology reports to My Health Record, eliminating previous delays that slowed clinical decision-making and care coordination across healthcare teams.
Coles Group has automated employment contract generation for thousands of new workers annually. The company deployed OpenText Content Management integrated with SAP SuccessFactors to replace manual, paper-based processes.
The International Organization for Standardization's key records management committee is positioning itself at the forefront of emerging technology challenges, actively developing frameworks to address artificial intelligence, blockchain, and cloud computing impacts on organizational recordkeeping.
New Zealand organisations must notify individuals when their personal information is collected indirectly under new privacy legislation that takes effect May 1, 2026.
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