Document & Records Management

Global information management services provider, Access, has released the findings from its annual State of the Records & Information Management (RIM) Industry Report, which revealed what professionals in the space are challenged by and most interested in learning about and investing in over the next 12 months.

Nominations celebrating the best and brightest are now open for the 2023 SA Records Management Service Excellence Award established in honour of the late Bernadette Bean.

VIDIZMO has unveiled a new feature that offers a simple and efficient solution for document redaction, saving users time and effort. The new document redaction feature allows organisations to quickly redact sensitive information from documents before sharing them with internal and external stakeholders.

Pacific Commerce/Datatime has selected TCG Process to replace its legacy systems and provide a path to develop new processes and lines of business. For the past 38 years, Pacific Commerce/Datatime has been a leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors in Australia.

Law firms Gordon Legal and Hayden Stephens and Associates have announced they are investigating a potential legal action against Latitude Financial, for the massive data breach that includes personal data for customers stretching back to 2005.

Microsoft company Nuance Communications has announced Dragon Ambient eXperience (DAX) Express, a clinical documentation application that combines conversational and ambient AI with OpenAI's GPT-4.

Generative AI, in the form of image generators like DALL-E, Midjourney and Stable Diffusion, and text generators like Bard, ChatGPT, Chinchilla and LLaMA, has exploded in the public sphere. By combining clever machine-learning algorithms with billions of pieces of human-generated content, these systems can do anything from create an eerily realistic image from a caption, synthesize a speech in President Joe Biden’s voice, replace one person’s likeness with another in a video, or write a coherent 800-word op-ed from a title prompt.

Just last week another two large Australian businesses were hit by a cyber attack. Latitude Group Holdings confirmed that personal information of about 328,000 customers, including copies of drivers’ licenses were stolen. While IPH Ltd (an intellectual property services provider) discovered unauthorised access to their document management systems. Data and information theft is on the rise, with a recent report from Australia’s Information Commissioner showing that between July and December 2022, data breaches were up by 26%.

PDF/A – the ISO standard for long-term archiving – now has four sub-standards. This raises an obvious question: which one should businesses use for document conversion and archival?

Evisort, a no-code contract intelligence platform for legal, procurement, IT and sales operations teams, has announced its next-generation AI contract processing with advanced OCR ingesting. Evisort's proprietary AI has made a massive leap in capacity - now ingesting and analysing up to 450,000 contracts per day.