Document & Records Management

Artificial Intelligence (AI) is well and truly here, and it is transforming businesses daily. AI has a wide range of uses in businesses, and one scenario that is not discussed enough is how AI can assist with inbound email communications. 

Esker has been issues a patent by the U.S. Patent and Trademark Office (USPTO) for its machine learning technology.

AYR is extending the reach of its flagship IDP platform, SingularityAI, across Australia, New Zealand (ANZ) and Southeast Asia in partnership with Australian AI Automation consulting firm CiGen.

ZircoDATA is acquiring Shred-it, one of Australia and Singapore’s preeminent providers of secure document shredding, secure bin services and IT Asset disposal.

Legal and compliance leaders should address their organization’s exposure to six specific ChatGPT risks, and what guardrails to establish to ensure responsible enterprise use of generative AI tools, according to Gartner, Inc.

Eigen Technologies (Eigen), an intelligent document processing (IDP) developer, has announced the global availability of its new integration with GPT. This option allows users to combine Eigen’s no-code AI-powered platform with the power of GPT.

Now available through private preview, the next generation of AvePoint Confide, will utilise Microsoft Syntex repository services, giving organizations control and flexibility to manage data and workflows across a range of business projects with unique sharing requirements.

Waverley Council (NSW) and Kapish have successfully transformed Records Compliance within the Council from a legacy on-premise Content Manager implementation to a zero footprint cloud solution including Kapish COTS (Commercial-off-the-shelf) integrations with Microsoft Teams and the Property and Ratings System (Pathway).

As a professional immersed in the ever-evolving landscape of technological advancements, I find myself increasingly fielding customer inquiries regarding the potential impact of new AI solutions, such as ChatGPT & BARD, on IDP platforms.

It may have difficulty predicting their arrival at times, but Australia’s Bureau of Meteorology (BOM) has determined that cloud is the future of Enterprise Document and Records Management, taking up a half-million dollar hosting deal with Micro Focus Australia

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