Document & Records Management

Pacific Commerce/Datatime has selected TCG Process to replace its legacy systems and provide a path to develop new processes and lines of business. For the past 38 years, Pacific Commerce/Datatime has been a leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors in Australia.

Law firms Gordon Legal and Hayden Stephens and Associates have announced they are investigating a potential legal action against Latitude Financial, for the massive data breach that includes personal data for customers stretching back to 2005.

Microsoft company Nuance Communications has announced Dragon Ambient eXperience (DAX) Express, a clinical documentation application that combines conversational and ambient AI with OpenAI's GPT-4.

Generative AI, in the form of image generators like DALL-E, Midjourney and Stable Diffusion, and text generators like Bard, ChatGPT, Chinchilla and LLaMA, has exploded in the public sphere. By combining clever machine-learning algorithms with billions of pieces of human-generated content, these systems can do anything from create an eerily realistic image from a caption, synthesize a speech in President Joe Biden’s voice, replace one person’s likeness with another in a video, or write a coherent 800-word op-ed from a title prompt.

Just last week another two large Australian businesses were hit by a cyber attack. Latitude Group Holdings confirmed that personal information of about 328,000 customers, including copies of drivers’ licenses were stolen. While IPH Ltd (an intellectual property services provider) discovered unauthorised access to their document management systems. Data and information theft is on the rise, with a recent report from Australia’s Information Commissioner showing that between July and December 2022, data breaches were up by 26%.

PDF/A – the ISO standard for long-term archiving – now has four sub-standards. This raises an obvious question: which one should businesses use for document conversion and archival?

Evisort, a no-code contract intelligence platform for legal, procurement, IT and sales operations teams, has announced its next-generation AI contract processing with advanced OCR ingesting. Evisort's proprietary AI has made a massive leap in capacity - now ingesting and analysing up to 450,000 contracts per day.

AvePoint Online Services (AOS) have been assessed to the security classification of PROTECTED, the highest level possible for an independent software vendor.

On a tour of the APAC region to meet with local Partners and Customers, Kodak Alaris President Donald Lofstrom, and Cassio Vaquero – Vice President, Global Sales, sat down with IDM in Sydney to outline the company’s plans to move deeper into document automation.

​Measuring return on investment for document automation solutions used to be pretty simple: reducing data entry reduces headcount. But simply reducing resources to measure ROI and business benefits isn't as straight forward as it used to be.

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