Industry Insider

We all know that technology is advancing at a rapid pace.  The way we contact and interact with one another today would be unrecognisable to anyone who conducted the same tasks 20 years ago.  More and more, people are looking for faster and more efficient ways to do business – for ways to close the gap between contacts on the other side of the world.

Although most Australian businesses understand the importance of monitoring and managing employee expenses and supplier invoices, they have not yet appreciated the value of automated systems, according to the 2015 Concur ANZ spend management index.

Has any enterprise solution ever been as maligned as much and as often as ECM has been over the past few years? Disproportionately high numbers of failed initiatives, endless issues with user adoption, persistent reports of its imminent demise as a business priority… How did the stark reality of ECM’s performance end up crash landing so far from its original promise for many organizations? And, more importantly, what are the strategies and tactics that will allow ECM to finally achieve its potential as the centrepiece of information governance and a principal driver of business value?

An effective information governance strategy depends on many intricate pieces. Like a jigsaw puzzle, if all of those pieces don’t fit together, the whole is not going to show the entire picture. If you have captured, processed and archived some of your business information, but not all of it, there are missing pieces of the information governance puzzle. It is important to understand where your information comes from, how to ensure it is available for analysis, and how you plan to access it in the future.

Many companies lose significant amounts of money and productivity each year just because their document management and printing processes aren’t optimised. For example, 60 per cent of small- and medium-sized organisations want to reduce paper usage1, and 90 per cent of organisations have suffered at least one data loss through unsecured printing, according to Gartner.

Many businesses are using SharePoint as an excellent platform for managing content, sharing information and connecting with others. What is less widely recognised is the ability of OneDrive for Business, which comes with SharePoint 2013, to improve the way you organise your documents and collaborate with colleagues.

Just four percent of businesses are able to extract the full value from the information they hold, with over a third (36 percent) lacking the tools and skills they need to do so, according to new research from storage and information management company, Iron Mountain and PwC. As a result, 43 percent of the European and North American companies surveyed obtain little tangible benefit from their information, and 23 percent derive no benefit whatsoever.

​Leading UK law firm Shoosmiths recently replaced their document management system (Hummingbird DM6) with a new solution based on MacroView DMF and Microsoft SharePoint (see the  Case Study).  A critically important part of this project was the migration of nearly 3 million existing documents.  Challenges included the need to move multiple versions of most documents, to preserve existing metadata and document-level permissions – as well as coping with the differences in how SharePoint operates compared to the previous traditional DM system.  In this article we look at how these challenges were handled so that the migration was a success.

The problem with searching for a needle in a haystack is that the process, by nature, is inefficient. So why has it become a popular analogy for analytics efforts within the enterprise? Because today’s analytics attempts – particularly for unstructured human data – are typically a mess.