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Poor data quality is a leading reason AI initiatives stall in production. Enterprise teams using ServiceNow will now see data quality scores directly on assets in its Data Catalogue, before those assets power AI models or business decisions.

A persistent barrier to Microsoft 365 Copilot adoption in enterprise environments is the volume of unstructured file data that sits outside the system's reach - project files, engineering drawings and records stored in hybrid cloud file platforms that Copilot cannot natively query. Panzura's new product targets that gap directly.

ServiceNow used its annual Knowledge 2026 conference in Las Vegas on 5 May 2026 to announce a sweeping expansion of its AI platform, positioning the company as the central governance and execution layer for all enterprise AI agents - regardless of vendor.

Cloudera has released a set of updates to its hybrid data and AI platform that extend vendor support through 2032, introduce on-demand cloud bursting, and add automated query optimisation for Apache Iceberg table formats.

Duck Creek Technologies has launched an insurance-specific agentic AI platform designed to deploy, orchestrate, and govern AI agents across property and casualty workflows - targeting what Boston Consulting Group estimates could represent up to $80 billion in annual industry impact in the United States alone.

Enterprises seeking governance guardrails around AI automation have a new option from Appian, which has added Model Context Protocol (MCP) integration and AI-assisted spec-driven development to its process platform.

Hyland has released a set of AI-driven product updates targeting accounts payable, SAP S/4HANA, and Workday Student integrations, alongside platform-wide enhancements to its Content Innovation Cloud.

Sage has announced a new generation of AI agents for finance, HR, and operations workflows, led by the Sage Intacct Finance Intelligence Agent - a tool that allows users to interact with financial data using natural language and prepare tasks such as payment reminders and approvals within existing workflows.

Workforce intelligence vendor Teramind has launched what it describes as the first platform to provide enterprise-grade governance and audit trails across AI tools and autonomous agents - including unsanctioned "shadow AI" tools that employees are using without IT approval.

IBM has launched two new cybersecurity offerings aimed at helping organisations defend against a rising class of AI-generated threats, as attackers begin using frontier AI models to automate and accelerate attacks.

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