Email & Instant Messaging
While organisations are keen to flex their social media muscles beyond the traditional applications of marketing and communications, the risks of providing staff access to Web 2.0 in the workplace are holding many back. CEO John Fison outlines how Australia’s Netbox Blue is seeking to safeguard the new platforms whether on or off the company network.
Scinaptic has launched OnePlaceMail for Office 365, providing the same drag and drop capabilities for saving emails and email attachments directly to SharePoint for the new cloud service.
Esker has announced its new International Mail Services (IMS) solution leveraging a global network of mail production facilities capable of processing and delivering documents throughout the world, directly from enterprise applications.
Varonis Systems has released a new version of DatAdvantage for Exchange to provide administrators increased visibility and control over their mailboxes and public folders.
A new study from IBM Research concludes that people who put incoming e-mails in folders are no better at finding them than those who simply use search.
Red Earth Software has introduced Policy Patrol Archiver, a new email archiving and eDiscovery (electronic discovery) solution for small and medium-sized businesses (SMBs) using Microsoft Exchange Server.
A report by the Victorian ombudsman has delivered scathing criticism of the records and information management practices of WorkSafe Victoria and the six major insurance companies it authorises to manage workplace claims – Allianz, CGU, Gallagher Bassett, GIO, QBE, and Xchanging.
Using social media for employee engagement is well down the list of priorities for Australian business, according to a new study run by research company Nielsen which found that more than half (54 percent) of businesses use their social media investment for marketing, followed by customer relationship marketing, customer service/support and public relations (30 percent each). The least used activity was employee engagement at 12 percent.
A new survey of 200 CIOs and IT directors within large UK organisations, sponsored by Recommind, has found that more than one third cited email overload as their company’s main pain point, whereas only 8 percent of those surveyed considered social media tools, such as Twitter and LinkedIn, to be the utmost concern – a considerable drop from 35 percent in 2010’s results
Organisations using the Yammer enterprise social networking platform, such as Australia’s NAB, will now be able to integrate Yammer with document management systems and line of business applications including CRM, HR, finance and supply chain solutions.
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