Email & Instant Messaging

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A firework sending a blast through the global media or a damp squib? The scandal over deletion of email records at News Limited has moved off the front pages since rioters took over the streets of…

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While organisations are keen to flex their social media muscles beyond the traditional applications of marketing and communications, the risks of providing staff access to Web 2.0 in the…

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While organisations are keen to flex their social media muscles beyond the traditional applications of marketing and communications, the risks of providing staff access to Web 2.0 in the…

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Esker has announced its new International Mail Services (IMS) solution leveraging a global network of mail production facilities capable of processing and delivering documents throughout the world…

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Esker has announced its new International Mail Services (IMS) solution leveraging a global network of mail production facilities capable of processing and delivering documents throughout the world…

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A new study from IBM Research concludes that people who put incoming e-mails in folders are no better at finding them than those who simply use search.

The study focussed on 345 email users…

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A new study from IBM Research concludes that people who put incoming e-mails in folders are no better at finding them than those who simply use search.

The study focussed on 345 email users…

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A report by the Victorian ombudsman has delivered scathing criticism of the records and information management practices of WorkSafe Victoria and the six major insurance companies it authorises to…