Articles

Meeting The Omni Channel Challenge

Other than sounding like a new reality television gameshow all organisations are facing a barrage of incoming and outgoing documents through many channels. One area which is coming under increasing pressure is that of complaints management. In the past, these were typically received in the mail or via telephone however now customers can use social media, apps, phone, email, paper and the list goes on. What was once a one-to-one relationship is now potentially one-to-many.

NZ esignature alliance for legal documents

Esignature solutions provider Secured Signing and ADLS (Auckland District Law Society) have teamed up to introduce a new Digital Signing Service within the ADLS WebForms platform. Over 1000 law firms in New Zealand subscribe to ADLS WebForms for online legal document creation, and the launch of the new Digital Signing Service will enable legal professionals to complete their signing workflow securely and conveniently within the one platform.

Pharmacy boost for My Health Record

Every Australian pharmacy will be able to use My Health Record, with the final software provider about to connect to the system, reports industry newspaper Pharmacy News.

The next generation of secure external collaboration with Objective Connect

As a software company, there’s nothing better than knowing you’re solving customer problems with a new software release. When it comes to building software, it’s easy to fall into a trap of creating new features that, while nice, make little-to-no difference to the end user. At Objective, we’re in the business of helping our customers transform their worlds by giving them tools to make their business processes easier, faster, simpler, more reliable and safe.

Will Procurement Automation be Transformed by Compulsory Real-Time Tax Controls?

Companies should be preparing for a world where government requirements for real-time transaction controls will be a major force in shaping the business-to-business (B2B) transaction automation systems of the future. With cloud becoming the principal deployment model for managing different types of B2B transactions, this revolution toward much-reduced freedom for companies to specify their process requirements can be expected to transform the way companies interact and contract with solution vendors.

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