Articles

When two councils come together

They say that breaking up is hard to do, but sometimes the joining up thing can be even harder, especially when this involves bringing together previously distinct and separate organisations -  combining people, processes and platforms. More than 80 local government authorities across NSW faced this dilemma in 2016 following the state government mandate to force council amalgamations

Which RPA Software should I use?

Robotic Process Automation (RPA) software is in vogue these days. Over the past 12 months, I’ve used three different software solutions for different clients and thought I’d share my experiences to help fill a gap in the RPA information available online.

Australian Government Digital Records Platform: Key Considerations for Success

This summer, Australia’s Department of Finance started the process of developing a strategy for its new “Whole of Government Digital Records Platform” by soliciting ideas from the technology industry on how to fix what a recent report found was an inefficient and “unsustainable” system for managing records and information.

Grace Australia buys Toowoomba record management company INFOstor

INFORMATION management company Grace Australia has continued its focus on regional expansion, striking a deal to acquire Toowoomba-based record management company INFOstor.

Legal Issues in Robotic Process Automation

You can’t move in the outsourcing industry without hearing about Robotic Process Automation (RPA). And while it might sound like terminology cribbed from a sci-fi novel, the truth is that RPA is already here, and it is transforming the way modern businesses operate.

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