Gartner, Inc.'s annual global survey of CIOs showed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.
There’s a lot of discussion among IT professionals about what digital transformation actually is. From my perspective as a business process management expert, digital transformation results from applications that provide better user experiences for customers and employees.
There is an application gold rush taking place within enterprise organisations. Business leaders in every industry recognise that automation is the key to both survival and competitive advantage. And they don’t want to get left behind.
This might be the first time you’ve heard the word ZUGFeRD, but those working with the European market probably already know of it. ZUGFeRD, a German acronym for the “Central User Guide for Electronic Invoicing in Germany”, was developed to add long-needed standardisation to the e-invoicing format.
State Archives and Records NSW is undertaking a complete renewal of its underlying infrastructure and systems in a push improve the online discoverability of its vast collections, and make it easier to find and use records.
Whether you are a bank, insurance company, government agency or other organisation, you need to make it easier for your customers to engage with you. Especially in high-value customer journeys, such as when customers are onboarding for the first time, you can’t afford to disappoint them during those early moments of engagement with you.
Based in Newport Beach, California, Insurer Pacific Life has successfully used EzeScan capture technology to improve user adoption of a newly deployed OpenText content management system.
UK company Leonardo has been awarded a contract by the Commonwealth of Australia’s Department of Defence to deliver Information Management software to six Collins-class submarines operated by the Royal Australian Navy (RAN).
In case you hadn’t noticed, the amount of data in the world is increasing at an exponential rate. For example, every minute there are nearly 4.2 million posts uploaded to Facebook, nearly 3 million tweets, and thousands of responses to open-ended survey questions.
So, you are going digital. You have started or completed a project or projects to implement digital solutions. You and your technology partner have analysed your requirements and worked hard to test and turn on a digital platform. But what then ....
