Industry Insider

MSIG Singapore and MSIG Malaysia have implemented OpenText information management solutions to empower modern work, enhance omni-channel customer experiences, and drive operational efficiencies.

The road to the cloud follows two common paths: via economical first-party migration tools from public cloud providers or third-party solutions from specialist vendors.

Compu-Stor has welcomed David Fricker to the business. David will be working with Compu-Stor as a Specialist Consultant – Information Management. David held the office of Director-General of the National Archives of Australia for ten years, from January 2012. 

In the 2022 federal budget, Treasurer Josh Frydenberg launched a range of vote-winning initiatives – one of which included a breathtaking A$9.9 billion for cyber security over ten years. Bundled under the acronym REDSPICE (which stands for resilience, effects, defence, space, intelligence, cyber and enablers), the program is expected to help build Australia’s intelligence and defensive (and offensive) capabilities. But what does this mean, where is the money coming from and just how offensive are we planning to be?

Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.

A new study shows that that shows organisations are failing to address the issue of insider threats during a time when the risk is at its greatest.

Stricter regulations, the increasing cost of labour, and pressures to improve customer satisfaction through increased speed of delivery are causing businesses to rethink how they do business. How can a company respond to all of these pressures while still remaining profitable?

Eight years into a state-wide rollout of an electronic Medical Record (eMR), a comprehensive assessment of Queensland Health’s digital maturity has found that it suffers from a lack of data integration and also that disconnected systems and devices are interrupting workflow and increasing time for staff to complete tasks. It also found a lack of digitisation and reliance on manual data collection and extraction.

For a long time, the trend in Records and Information Management was to store records in a separate system, more commonly known as an electronic document and records management system, or eDRMS. Some Records and Information Managers went a step further and encouraged users to make the eDRMS their central place of work.

New Zealand’s Hutt Valley District Health Board (HVDHB) has been severely criticised for inadequate processes to manage information that led to the death of a man being treated for an injury while on holiday.