Industry Insider

Digital transformation is disrupting traditional business models and organizations must adapt to the ever-changing digital ecosystem and transform digitally to stay competitive and deliver efficient services.

A NSW Auditor-General's Report into the implementation of the NSW planning portal by the Department of Planning and Environment has found it may be completed by 2023, 10 years after it commenced.

The Australian Securities and Investments Commission (ASIC) has issued a tender for Evidence Management and Early Case Assessment (ECA) Software.

A common challenge process automation professionals face is how to measure the results and capture the realized value of an automation program. Or, more specifically, getting the business to agree on how to measure results and what success means in order to accept and adopt the automation in day-to-day operations. 

Executive performance evaluations will be increasingly linked to ability to manage cyber risk; almost one-third of nations will regulate ransomware response within the next three years; and security platform consolidation will help organizations thrive in hostile environments, according to cybersecurity predictions from Gartner, Inc.

A successful mass digitisation project undertaken by the ABC in 2021 will lead to dozens of redundancies in the Archives department, according to an announcement this week.

Bank of New Zealand has selected Records365 from RecordPoint as its enterprise cloud compliance platform.  

China’s Personal Information Protection Law (PIPL) recently went into effect, with potential consequences for enterprises around the world. A new complimentary white paper from ISACA, Insights Into China’s Personal Information Protection Law, explains the key concepts of this new law, provides in-depth information on processing requirements, and explores the complex topic of cross-border data transfer protocols under the PIPL.

When discussing intelligent automation with our customers, one key challenge that rises to the top of the conversation is how the data trapped in their documents is the lifeline to many of their processes. They lack the ability to automatically identify the documents, extract the data, and connect it to their employees and processes, and they’re feeling the pain both in back-office operations and on the customer experience.

Recently developed artificial intelligence (AI) models are capable of many impressive feats, including recognising images and producing human-like language. But just because AI can perform human-like behaviours doesn’t mean it can think or understand like humans. As a researcher studying how humans understand and reason about the world, I think it’s important to emphasise the way AI systems “think” and learn is fundamentally different to how humans do – and we have a long way to go before AI can truly think like us.