Industry Insider

ScaleHub’s global roll-out of its intelligent crowdsourcing solutions continues with the latest addition to its growing BPO network, Grace, an information management provider headquartered in Sydney, Australia.

The Australian Trade and Investment Commission (Austrade) has now gone live with Kapish’s secure cloud-based record management system Kapish Content Manager Cloud.

Microservices are very much in vogue as an alternative to monolithic applications. It’s no wonder because microservices-based architectures simplify scalability, reduce application development time, enable innovation, and shorten the time-to-market for new features. As a rule, microservices are deployed in a cloud and use their own or external APIs. The increasing prevalence of cloud plays a crucial role and makes Web APIs more important.

The Bosch Group, an international technology and services company, has selected ABBYY to automate the document processing of incoming goods inspection and complaint management.

Insurance companies are increasingly concerned with speed, both in terms of underwriting quotes for new insurance and in paying claims faster, to keep customers happy. At the same time, they’re struggling with the lingering effects of the pandemic on staffing, which is driving a need for technologies such as intelligent document processing to help them meet their duelling requirements.

A new Credit Reporting Code was introduced in Australian on July 1, 2022, providing a new and additional layer of complexity for banking and financial institutions seeking to comply with records management obligations.

Adobe commissioned Forrester Consulting to research what challenges Australian government agencies face, what they can do to accelerate successful digital transformations, and the importance of digital document processes. To explore this topic, Forrester conducted an online survey with 150 senior business and technology decision-makers responsible for digital document processing at government agencies in Australia, Singapore, and India.

Rent, Buy or Bureau? – these are the three choices that often face organisations about to tackle a major project to digitise paper-based archives. Mike Kirkby, CEO of Australia’s EzeScan, is finding that for a particular segment of the market, scanner rental is really adding up as the common-sense solution.

A new survey conducted by Protiviti and ISACA found that cybersecurity is the chief risk for IT audit departments, yet despite heightened concerns, one in five organisations do not expect their 2022 audit plans to address the risk of cybersecurity breaches. Other related risks such as privacy and data as well as regulatory compliance also rank as top concerns.

Information Management and Governance (IMG) specialist, iCognition, has transitioned another Federal Government department to iCognition’s fully hosted and managed Content Manager cloud service, EDRMSaaS.Cloud, replacing the department’s existing on-premises Content Manager system.