Industry Insider

  • How do I get more value from my Content Manager system?

    Several customers have asked us how they can change the way they manage records using Content Manager to get a better return on their investment. They tell us that they no longer want their Content Manager system to be the single source of truth. Why? Because staff are required to understand how and when to use Content Manager. That is, Content Manager is enforcing a centralised repository model, which means staff need to take extra steps in capturing, managing or searching for records – something they would rather avoid.

  • Top Five Characteristics of Successful Digital Transformation Leaders

    As CIOs face ever-expanding responsibilities in their roles, they must remain effective in dealing with uncertainty and change. Digital not only disrupts business, it also transforms leadership. Gartner research shows that successful digital business initiatives demand paradigm shifts in technology leadership and new ways of thinking and approaching challenges.

  • The push to citizen-centric government

    John Garratt is federal government director at Micro Focus.  Recently he met with IDM to discuss how Micro Focus is helping Australian government organisations pursue digital transformation strategies.

  • Automation potential remains untapped within Finance and Accounting (F&A): Study

    In a recent commissioned research study conducted by Forrester Consulting on behalf of Digital Workforce, findings show that F&A teams are hindered by their failure to adopt automation for strategic success. The study reveals that although many businesses have invested in RPA (Robotic Process Automation), their efforts have not gone far enough to truly digitally transform their F&A processes.

  • Singapore takes the wheel on data driven technology

    Companies in Singapore are the most likely in the Asia Pacific to use data analytics and visualisation, cybersecurity and robotic process automation (RPA) in the next 12 months, according to a survey by global professional accounting body CPA Australia. Singapore-based businesses are already the top users of RPA in the region, with 57 per cent of local respondents saying their company deployed RPA as a business tool.

  • 4 Considerations for Collaborating Securely in the Public Sector

    Gone are the days when collaborating at work meant either blocking time off in the conference room, sending a quick chat to your co-worker, or posting a file on your agency’s intranet or extranet. Today, collaboration for the government is on-the-go, with a mix of employees collaborating cross-country or often from home; and while solutions like Microsoft 365, driven by the adoption of Microsoft Teams, aim to interconnect employees, the path towards security is less clearly defined.

  • Law firm adds KM/BI solution to support growth

    Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

  • Reliance on Legacy Technology heightens Ransomware Risk: Survey

    Nearly half of respondents to a global survey of IT and security professionals say their company depends on outdated, legacy backup and recovery infrastructure to manage and protect their data. In some cases, this technology is more than 20 years old, and was designed long before today’s multi-cloud era and onslaught of sophisticated cyberattacks plaguing enterprises globally.

  • 4 Ways to Collaborate Externally in Microsoft 365

    In today’s tech world, Microsoft 365 collaboration is the backbone of good business. This collaboration isn’t limited to internal coworkers; whether partners, vendors, contractors, customers, or any other external user, most enterprises and organizations need a way to work with external colleagues.

  • How do I get more value from my Content Manager system?

    Several customers have asked us how they can change the way they manage records using Content Manager to get a better return on their investment. They tell us that they no longer want their Content Manager system to be the single source of truth. Why? Because staff are required to understand how and when to use Content Manager. That is, Content Manager is enforcing a centralised repository model, which means staff need to take extra steps in capturing, managing or searching for records – something they would rather avoid.

  • Top Five Characteristics of Successful Digital Transformation Leaders

    As CIOs face ever-expanding responsibilities in their roles, they must remain effective in dealing with uncertainty and change. Digital not only disrupts business, it also transforms leadership. Gartner research shows that successful digital business initiatives demand paradigm shifts in technology leadership and new ways of thinking and approaching challenges.

  • The push to citizen-centric government

    John Garratt is federal government director at Micro Focus.  Recently he met with IDM to discuss how Micro Focus is helping Australian government organisations pursue digital transformation strategies.

  • Automation potential remains untapped within Finance and Accounting (F&A): Study

    In a recent commissioned research study conducted by Forrester Consulting on behalf of Digital Workforce, findings show that F&A teams are hindered by their failure to adopt automation for strategic success. The study reveals that although many businesses have invested in RPA (Robotic Process Automation), their efforts have not gone far enough to truly digitally transform their F&A processes.

  • Singapore takes the wheel on data driven technology

    Companies in Singapore are the most likely in the Asia Pacific to use data analytics and visualisation, cybersecurity and robotic process automation (RPA) in the next 12 months, according to a survey by global professional accounting body CPA Australia. Singapore-based businesses are already the top users of RPA in the region, with 57 per cent of local respondents saying their company deployed RPA as a business tool.

  • 4 Considerations for Collaborating Securely in the Public Sector

    Gone are the days when collaborating at work meant either blocking time off in the conference room, sending a quick chat to your co-worker, or posting a file on your agency’s intranet or extranet. Today, collaboration for the government is on-the-go, with a mix of employees collaborating cross-country or often from home; and while solutions like Microsoft 365, driven by the adoption of Microsoft Teams, aim to interconnect employees, the path towards security is less clearly defined.

  • Law firm adds KM/BI solution to support growth

    Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

  • Reliance on Legacy Technology heightens Ransomware Risk: Survey

    Nearly half of respondents to a global survey of IT and security professionals say their company depends on outdated, legacy backup and recovery infrastructure to manage and protect their data. In some cases, this technology is more than 20 years old, and was designed long before today’s multi-cloud era and onslaught of sophisticated cyberattacks plaguing enterprises globally.

  • 4 Ways to Collaborate Externally in Microsoft 365

    In today’s tech world, Microsoft 365 collaboration is the backbone of good business. This collaboration isn’t limited to internal coworkers; whether partners, vendors, contractors, customers, or any other external user, most enterprises and organizations need a way to work with external colleagues.