Industry Insider

IAG, Australia’s largest general insurer, is using artificial intelligence (AI) to predict whether a motor vehicle is a total loss after a car accident, improving customer experience by reducing insurance claims processing times from over three weeks to just a few days.

The National Archives of Australia has officially released its next whole-of-government information management policy, Building trust in the public record: managing information and data for government and community.

Consumer groups have called for a radical overhaul of Australian privacy laws to provide greater protections for consumers to counterbalance the increased use and exploitation of big data by business and industry.

NSW Trustee & Guardian has appointed Compu-Stor as its preferred supplier for document management services. This expands Compu-Stor’s range of services provided to the NSW Government with the addition of invoice automation, as from November 2020.

In this digital age, business dynamics are continuously evolving which can make it challenging for your IT team to keep up with the growing data requirements. This is a time when most organizations are moving to a digital-first approach where your applications and data systems can be the make-or-break factor behind your business’ success.

There are new operational realities for enterprises, given the current uncertainties, making “automation at scale” critical for creating frictionless customer and employee experiences. Yet many initiatives have so far focused only on automating distinct processes.

COVID-19 tested business’ ability to pivot, and quickly, to remote work. Regardless of size, location or sector, organisations were left with only one choice to achieve business continuity -- sprinting towards digital transformation, regardless if they were ready to do so. 

​While it may be counterintuitive to make sweeping changes to enterprise software strategies amid a pandemic, the payoff could be substantial in the long run.

The Digital Transformation Agency (DTA) has revealed it will mark the completion of a nine-year program to transition Australian Government agencies to digital information and records management by undertaking a Digital Capability Review in early 2021.

Researchers have developed artificial intelligence technology that brings together imaging, processing, machine learning and memory in one electronic chip, powered by light. The prototype shrinks artificial intelligence technology by imitating the way that the human brain processes visual information.