Industry Insider

  • Asia Pacific the top region for network DDoS attacks in 2021

    Imperva’s 2021 DDoS Threat Landscape Report found the Asia Pacific region was the top target for network DDoS attacks in H1 2021, making up 46% of all attacks. A third (33%) of all network DDoS attacks targeted Taiwan. The Philippines - the number one target in H1 2020 - still featured in the top five but decreased significantly from 35% to 12%.

  • NICE CXone digitally transforming GWA’s contact centres

    GWA Group Limited (GWA), one of Australia’s leading suppliers of building fittings and fixtures, has implemented NICE CXone as part of its digital transformation and technology overhaul to support its transition to a digital-first cloud contact centre platform.

  • The Differences Between Microsoft 365 Backup and Retention

    Simply put, retention and backup mean different things to different people within your organization depending on their sphere of responsibility. In IT, “backup” means making sure the content can be recovered and made available to users in case the need arises. “Retention” on the other hand, to the IT Guy just means “how long before the backed-up content can be deleted.”

  • Aussie firm makes inroads on Medical Coding market

    When Activity Based Funding (ABF) was introduced in 2015, all hospitals in Australia were paid on the number and mix of patients they treat. These activities, or episodes as they are called, are recorded using codes from the ICD-10-AM/ACHI and AR-DRG classifications developed in Australia from the World Health Organization (WHO) classifications.

  • NAA finalising new digitisation panel

    With the government opening up the purse strings to provide additional funding for preservation of at-risk records at the National Archives of Australia (NAA), contenders for the work will be sweating on their inclusion on a new national panel of digitisation service providers.

  • Government Responds to Tune Review

    Australian federal government records managers can rest easy in their jobs for now, with the government rejecting a proposal to centralise the public service's record-keeping at the National Archives of Australia (NAA). It announced the decision in a response to the Tune Review, a major review of the Agency.

  • Thinking of Buying a Document Scanner? Consider This!

    So, you’ve decided to go digital.  For many organisations this starts with the desire to “go paperless”, scanning existing documents and digitising manual paper-based business processes. For many the first thought is to go out and buy a scanner, depending on the project your best solution may just be to rent one

  • A sovereign Australian government data framework

    The federal government set an example for state and territory counterparts in early June when it announced that all relevant government data under the Digital Transformation Agency’s hosting certification framework will soon need to be stored only in either ‘certified assured’ or ‘certified strategic’ data centres.

  • Law Firm Arnold Bloch Leibler Selects iManage

    Arnold Bloch Leibler (ABL) – an independent Australian law firm renowned for advising clients on high-stakes transactions and disputes – has chosen iManage Closing Folders to simplify its legal transaction processes, becoming the first Closing Folders customer in the APAC region.

  • Asia Pacific the top region for network DDoS attacks in 2021

    Imperva’s 2021 DDoS Threat Landscape Report found the Asia Pacific region was the top target for network DDoS attacks in H1 2021, making up 46% of all attacks. A third (33%) of all network DDoS attacks targeted Taiwan. The Philippines - the number one target in H1 2020 - still featured in the top five but decreased significantly from 35% to 12%.

  • NICE CXone digitally transforming GWA’s contact centres

    GWA Group Limited (GWA), one of Australia’s leading suppliers of building fittings and fixtures, has implemented NICE CXone as part of its digital transformation and technology overhaul to support its transition to a digital-first cloud contact centre platform.

  • The Differences Between Microsoft 365 Backup and Retention

    Simply put, retention and backup mean different things to different people within your organization depending on their sphere of responsibility. In IT, “backup” means making sure the content can be recovered and made available to users in case the need arises. “Retention” on the other hand, to the IT Guy just means “how long before the backed-up content can be deleted.”

  • Aussie firm makes inroads on Medical Coding market

    When Activity Based Funding (ABF) was introduced in 2015, all hospitals in Australia were paid on the number and mix of patients they treat. These activities, or episodes as they are called, are recorded using codes from the ICD-10-AM/ACHI and AR-DRG classifications developed in Australia from the World Health Organization (WHO) classifications.

  • NAA finalising new digitisation panel

    With the government opening up the purse strings to provide additional funding for preservation of at-risk records at the National Archives of Australia (NAA), contenders for the work will be sweating on their inclusion on a new national panel of digitisation service providers.

  • Government Responds to Tune Review

    Australian federal government records managers can rest easy in their jobs for now, with the government rejecting a proposal to centralise the public service's record-keeping at the National Archives of Australia (NAA). It announced the decision in a response to the Tune Review, a major review of the Agency.

  • Thinking of Buying a Document Scanner? Consider This!

    So, you’ve decided to go digital.  For many organisations this starts with the desire to “go paperless”, scanning existing documents and digitising manual paper-based business processes. For many the first thought is to go out and buy a scanner, depending on the project your best solution may just be to rent one

  • A sovereign Australian government data framework

    The federal government set an example for state and territory counterparts in early June when it announced that all relevant government data under the Digital Transformation Agency’s hosting certification framework will soon need to be stored only in either ‘certified assured’ or ‘certified strategic’ data centres.

  • Law Firm Arnold Bloch Leibler Selects iManage

    Arnold Bloch Leibler (ABL) – an independent Australian law firm renowned for advising clients on high-stakes transactions and disputes – has chosen iManage Closing Folders to simplify its legal transaction processes, becoming the first Closing Folders customer in the APAC region.