Blacktown City Council has become one of 16 NSW councils deploying artificial intelligence tools to handle planning enquiries. DAISY (Development Application Information System) is an AI-powered digital assistant that provides 24-hour access to planning information and guidance.
Government agencies pursuing conversational AI for service delivery face significant citizen adoption barriers, with only 2% of citizens choosing AI chatbots as their first-choice channel, according to new Gartner research.
More than three-quarters of Australian organisations now use artificial intelligence to manage payroll compliance, according to new research examining responses to wage theft reforms.
OpenText has appointed former IBM Americas President Ayman Antoun as chief executive, ending a six-month search following the abrupt departure of long-time CEO Mark Barrenechea.
Across Australia and New Zealand, privacy teams are being asked to shoulder one of the most complex risk environments organisations have ever faced. Rapid technological change, expanding regulatory obligations, the rise of artificial intelligence and an unrelenting wave of cyber threats have combined to make privacy a central business issue. Not just a compliance function tucked away in legal or IT.
The European Telecommunications Standards Institute (ETSI) has published the first globally applicable cybersecurity standard for artificial intelligence systems, establishing baseline security requirements across the full AI lifecycle.
Wellington City Council and Fire and Emergency New Zealand (FENZ) have deployed intelligent document processing systems to meet new regulatory requirements, eliminating manual data entry for rates rebates and invoice processing.
Half of all organisations will implement zero-trust data governance by 2028 as AI-generated content floods information systems, according to Gartner predictions released this week.
In today’s data-driven economy, organisations invest heavily in cybersecurity, compliance and digital transformation. Yet, one critical vulnerability continues to fly under the radar: the security risks associated with retired IT assets.
With 60 Australian organisations across six industry sectors being targeted in a nation-wide privacy compliance sweep in January, EzeScan’s says its new Document Repository Analyser (DRA) closes a major gap in compliance workflows by combining discovery and remediation in one platform
