Business Process & Workflow
IAG, Australia’s largest general insurer, is using artificial intelligence (AI) to predict whether a motor vehicle is a total loss after a car accident, improving customer experience by reducing insurance claims processing times from over three weeks to just a few days.
DocMinder from Word-Tech, which automates contract submittal, markup, and approval processes, now integrates with compareDocs Cloud. This will allow DocMinder users to compare multiple versions of documents and manage changes as part of a more efficient approval process.
There are new operational realities for enterprises, given the current uncertainties, making “automation at scale” critical for creating frictionless customer and employee experiences. Yet many initiatives have so far focused only on automating distinct processes.
While it may be counterintuitive to make sweeping changes to enterprise software strategies amid a pandemic, the payoff could be substantial in the long run.
The Digital Transformation Agency (DTA) has revealed it will mark the completion of a nine-year program to transition Australian Government agencies to digital information and records management by undertaking a Digital Capability Review in early 2021.
ABBYY and Bizagi have formed a strategic alliance to disrupted manual businesses processes including onboarding, processing of loans, and accounts payable.
Onit, Inc., a provider of enterprise workflow solutions including enterprise legal management, contract lifecycle management and workflow automation, has acquired McCarthyFinch and its artificial intelligence platform that accelerates contract reviews and approvals by up to 70% and increases user productivity by more than 50%.
Leading Australian explosives maker Orica is now well into the third release of a massive SAP transformation known as the 4S Program which will consolidate its global operations onto a single platform. Orica is the world’s largest provider of commercial explosives and innovative blasting systems to the mining, quarrying construction, and oil and gas markets.
Blue Prism has announced a joint solution with Signavio for process discovery now available on Blue Prism’s Digital Exchange (DX).
Hyperautomation is a process in which businesses automate as many business and IT processes as possible using tools like AI, machine learning, event-driven software, robotic process automation, and other types of the decision process and task automation tools.
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