Business Process & Workflow
Turning meeting transcripts into automated task lists is the promise behind HiNotes 3.0, a significant update from HiDock that repositions its note-taking platform from passive transcription toward post-meeting workflow management.
Records & Information Management Month 2026 is underway. After years of working with organisations on records and information management, one lesson stands out clearly: if you want records captured, make capture easy.
OpenAI has launched a centralised File Library in ChatGPT, giving paid subscribers persistent document storage accessible across multiple sessions for the first time.
Insurance technology provider ICE-Tech has integrated intelligent document processing technology from TCG Process into its Alice software platform, automating the ingestion, validation and routing of unstructured content — including emails and attachments — across policy issuance, claims and mid-term adjustment workflows.
Copilot Cowork is Microsoft’s new cloud-based AI agent built with Anthropic's Claude technology that can plan, execute, and deliver multi-step work across Outlook, Teams, Excel, PowerPoint, and SharePoint on a user's behalf.
Automated redaction, natural-language AI agent creation, and realtime compliance reporting are among a new wave of updates Hyland has announced for its Content Innovation Cloud platform and associated enterprise content management (ECM) products.
Fragmented spreadsheet data flowing into enterprise systems without standardisation is a chronic pain point for compliance-heavy industries - one that AI vendor Fisent Technologies says it has tackled with a new capability called Tabulate, added to its BizAI platform.
The friction of connecting AI document processing platforms to enterprise business systems has long stalled automation projects in regulated industries. A new tool from Melbourne-based Affinda aims to remove that barrier, allowing organisations to describe integrations in plain language and have the software write the code automatically.
Growing governance gaps in enterprise automation environments have prompted US-based observability vendor Reveille Software to launch a dedicated enterprise platform tier, targeting organisations managing complex document processing and AI-driven workflow deployments.
Automation vendor UiPath has acquired WorkFusion in an undisclosed deal to strengthen its portfolio of AI-powered compliance solutions for financial services.
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