Email & Instant Messaging

Managing email is a perennial problem, whether you’re a Hoarder or a Zen Master (to find out read Which Email Personality Type Are You? Ten Approaches to Email Overload). I spoke earlier this week with Danielle Abril at the Washington Post about why this problem worsened during the pandemic and some ideas on what you can do about it (see Your work inbox is a mess. These tips could help manage your emails).

AvePoint has announced the launch of Ransomware Detection, as part of Cloud Backup for Microsoft 365, to further protect digital collaboration data. This new capability proactively detects suspicious behaviour within users’ Microsoft OneDrive, while minimizing disruption to productivity and collaboration.

Native Document and Email Management and the Microsoft Outlook integration are the first of several releases slated in 2022 for Australian legal technology company Lawcadia.

Anyone who has spoken to me for more than a few minutes <insert apology here> knows how strongly I feel about the “in-place” management of information. “In-place” means that content is managed in the same location that it was created and is not moved to another location or database for its long-term management.

As a means of communication, email is ubiquitous. As a result, an email is often the only evidence of a transaction or interaction between individuals. Yet email is surprisingly easy to forge or tamper. It is therefore critical that the file formats used to represent email outside of their original systems capture and retain the metadata necessary to demonstrate trustworthiness.

In the past year and a half, two of the buzzwords we’ve all been hearing constantly are “remote work” and “the cloud.” Indeed, this is the new work ecosystem we find ourselves in, and people in industries around the world are seeing it unfold in realtime.

According to a recent survey conducted on behalf of the digital association Bitkom, an average of 26 emails are received per professional mailbox in Germany every day. Processing them takes up a large part of working time. In addition, emails are an integral part of processes.

With due acknowledgement of the disease’s tragic impact, the COVID-19 outbreak proved a boon for Microsoft Teams. Microsoft Teams users soared from 20 million to 145 million between November 2019 and April 2021.

Despite increasing reliance on online platforms like Slack, Teams, Facebook, Zoom, and WhatsApp for both internal and external communications, many companies are slow to implement formal practices for the retention and preservation of online data. In fact, 71.6% rated their organization as “immature” or “intermediate,” according to a new report from the US Association of Corporate Counsel (ACC) and Pagefreezer.