Document & Records Management

​The rise in remote and hybrid working has caused distress, as 77% of Australians are more worried about their personal data now that organisations operate distributed work models. On top of this, 49% of Australians said they’d no longer use or buy from a company they were previously loyal to if it failed to protect or leaked their personal data. IDM asked George Harb, Vice President, ANZ at OpenText, what organisations should be doing to protect data and establish cyber resilience.

Latitude Financial has revealed its recent data breach included much more than individual drivers’ licences and passports for those who have applied for or received credit from the organisation in Australia and New Zealand. It included personal financial data and employment history provided on loan applications.

WebApps is EzeScan’s web-based solution that can be accessed from anywhere, allowing users to capture and process documents with ease. EzeScan’s Data Panel Dashboard (DPD) module provides users with a central area within EzeScan WebApps to have clear visibility of their organisation's data.

Global information management services provider, Access, has released the findings from its annual State of the Records & Information Management (RIM) Industry Report, which revealed what professionals in the space are challenged by and most interested in learning about and investing in over the next 12 months.

Nominations celebrating the best and brightest are now open for the 2023 SA Records Management Service Excellence Award established in honour of the late Bernadette Bean.

VIDIZMO has unveiled a new feature that offers a simple and efficient solution for document redaction, saving users time and effort. The new document redaction feature allows organisations to quickly redact sensitive information from documents before sharing them with internal and external stakeholders.

Pacific Commerce/Datatime has selected TCG Process to replace its legacy systems and provide a path to develop new processes and lines of business. For the past 38 years, Pacific Commerce/Datatime has been a leader in outsourced document management for corporate business, as well as education, health, state and federal government sectors in Australia.

Law firms Gordon Legal and Hayden Stephens and Associates have announced they are investigating a potential legal action against Latitude Financial, for the massive data breach that includes personal data for customers stretching back to 2005.

Microsoft company Nuance Communications has announced Dragon Ambient eXperience (DAX) Express, a clinical documentation application that combines conversational and ambient AI with OpenAI's GPT-4.

Generative AI, in the form of image generators like DALL-E, Midjourney and Stable Diffusion, and text generators like Bard, ChatGPT, Chinchilla and LLaMA, has exploded in the public sphere. By combining clever machine-learning algorithms with billions of pieces of human-generated content, these systems can do anything from create an eerily realistic image from a caption, synthesize a speech in President Joe Biden’s voice, replace one person’s likeness with another in a video, or write a coherent 800-word op-ed from a title prompt.

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