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TheFormsAgency has announced the successful implementation of DocPath document software solutions at Thorn Group Limited. Thorn is one of Australia’s leading providers of retail and financial services to niche consumer and commercial markets.

The inability of the WA State Records Office to accept physical or digital records from government agencies has been highlighted as a cause for concern in the 2013/2014 Annual Report for the WA State Records Commission

Australian law firm, Cooper Grace Ward, has switched their document and email management from iManage to the NetDocuments cloud-based document management and collaboration platform.

The city of Auckland is deploying video analytics to help provide a safe community and more efficient roadways for its residents. Auckland Transport, the government agency responsible for the transportation infrastructure and services, has chosen the HP IDOL information analytics platform to power an innovative big data project.

The quest to automate manual processes to improve organisational efficiency at the University of Queensland is one step further along the road with the implementation of an EzeScan solution to register student email into its HP TRIM EDRMS.

Instead of actively trying to manage a records lifecycle, many large government and enterprise organisations today are doing the equivalent of sweeping them under the carpet.

Australia's Department of Human Services has implemented an OpenText solution for Outgoing Correspondence management, OpenText Document Presentment (OpenText DP).

Ahmed Fahour, Managing Director and CEO of Australia Post, believes that letter volumes are set to “literally fall off a cliff”. A survey of IDM readership in medium to large enterprise and government has backed up Fahour’s predictions. More than half of enterprise and government organisations in Australia and New Zealand surveyed on their client communications roadmap by IDM expect printed mail to disappear from the mix within five years’ time.

A cloud-first strategy for ECM and enterprise apps is paying dividends for Noosa Council.

Cloud solution provider Aconex has been chosen by Southern Cross Care (SA & NT), a leading healthcare provider in South Australia, to support the design, building and handover of two major projects for the Mount Barker and Myrtle Bank areas.

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