A new Asia Pacific study has found that while businesses are coming under increasing pressure to offer online support alongside call centre services, only one in four contact centres have made progress to do so.
After announcing a partnership some two years back, Sun and Google have finally made some moves with Sun announcing that its StarOffice software suite is now being offered as part of Google’s software download service.
According to the Australian Information Industry Association (AIIA), technology is transforming Australia’s agricultural landscape with RFID tags and global positioning systems bringing new levels of precision to farming, solving tradition...
Boosting the usefulness of its network attached storage (NAS) offerings, Buffalo has taken a leaf out of Western Digital’s MyBook and added remote access to its latest TeraStation Live NAS device.
Alarm bells are sounding in some organisations this week, as Democrats senator Natasha Stott Despoja plans to introduce before parliament an amendment to the Federal Privacy act, to introduce data disclosure laws to Australia.
Storage software developer MonoSphere has released the findings of a new survey into thin provisioning, with risk and complexity topping the list of concerns for storage professionals.
