Operational issues, customer service, cost reduction and GST dominate the agendas of most of Australia's small retailers as opposed to e-commerce, according to the latest research.
The sixth annual Document and Records Management user forum in February offers strategies and practical examples of how to integrate these technologies within a business to protect information assets.
Two one-day IM workshops in February/March are aiming to help users to develop strategies as the basis of e-commerce, online publishing, knowledge management and customer service.
Operational issues, customer service, cost reduction and GST dominate the agendas of most of Australia's small retailers as opposed to e-commerce, according to the latest research.
The sixth annual Document and Records Management user forum in February offers strategies and practical examples of how to integrate these technologies within a business to protect information assets.
Two one-day IM workshops in February/March are aiming to help users to develop strategies as the basis of e-commerce, online publishing, knowledge management and customer service.