Industry Insider

There has been widespread dismay at revelations that former US Secretary of State Hillary Clinton used a personal email server for both private and official government communication during her term in office. A number of senior Australian and New Zealand government ministers have confirmed that they don’t follow the Clinton protocol in carrying out their own affairs, although it appears there are no specific restrictions that prevent the practice.

Like a train wreck happening in slow motion right in front of us, Hillary has tried desperately to explain the rationale behind adopting convenience ahead of governance.

NSW Minister for Finance & Services Dominic Perrottet has announced a plan to migrate the state’s drivers to digital licensing over the next four years, allowing them to whip out their smartphone instead of their wallet next time they are asked by a friendly constable.

In 2010, “predictive coding” or “computer-assisted review” was considered the next big thing in ediscovery, destined to replace linear review and keyword searching as the predominant methodology during document review. Fast forward 5 years and where are we? Has the “next big thing” arrived?

A four year program to establish an Electronic Health Record for 80,000 Australia's Defence Personnel has come in for some heavy criticism by the Australian National Audit Office.

Customer communications management (CCM) is poised for a major transition. Today, the task of producing customer mailings is still largely an unsung, batch-processing job, dominated by print, but changing customer expectations, the emergence of new technologies and the need to reduce costs are set to turn CCM into a powerhouse of real-time, multi-channel and personalized communication.

Many companies choose to move to a new backup platform that provides better functionality, support or simply superior integration within their storage environment. Others have inherited non-production backup environments through a merger or acquisition. Either way many companies must maintain a legacy backup software instance in order to continue to access aged content on tape for legal or compliance purposes.

IBM has opened its second SoftLayer cloud centre in Australia, adding Sydney in addition to Melbourne in meet market demand. The new Sydney facility broadens data redundancy options within Australia and APAC while providing infrastructure solutions for both enterprise and Web businesses.

A new purpose-built preservation and storage facility for Australia's 40 million Commonwealth records is being built in the nation’s capital.

Hornby Transport Services, a specialist carrier in the Transport & Logistics industry, has announced its collaboration with Smartcat Digital and ELO Digital Office. Hornby Transport implemented ELO Document Management Software platform late 2014 and has taken its Quality control and Compliance standards to the next level with Best Practise management of vital process records.