Industry Insider

Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and customer service by five percent to 25%, a significant cost/benefit improvement proposition. Yet, if paperless technologies provide such a powerful way to increase efficiency, quality, service and compliance, why are organizations so slow to implement these technologies enterprise-wide? 
I believe the reason for the slow implementation of paperless technologies is the inefficiencies, challenges and risks of using shared network drives for document management and email for workflow is considered acceptable - when it isn’t.

ANZ, one of Australia and New Zealand’s leading banks, has signed a five-year, $A450 million strategic agreement with IBM. This partnership will provide ANZ with increased capability to drive productivity and innovation across the Group, as well as improving its capacity to deal with the rapidly growing number of customers and transactions across the bank’s branch, digital and mobile channels and support ANZ’s regional expansion.

New Zealand’s New Plymouth District Council (NPDC) recently implemented a cloud and mobile ECM solution with TechnologyOne, replacing a Hummingbird platform.

Accounts payable is an area that is singled out for process improvement in many organisations. The business looks at number of people doing manual processing and believes it is a simple case of putting in document scanning, or electronic data interchange and savings will flow.

Worldwide spending on enterprise application software will grow 7.5 percent to reach US$149.9 billion in 2015, increasing to more than US$201 billion in 2019, according to the latest forecast from Gartner, Inc. Analysts said that long-term growth in spending will be driven primarily by modernisation, functional expansion and digital transformation projects.

By now you've heard or read about the juicy details related to the Ashley Madison hack - 37 million customer records stolen and exposed on the internet, for everyone to see. 

FBI investigators are launching a new case to see if emails sent and received by Democratic presidential contender Hillary Clinton had the correct classification markings following revelations that an insider may have stripped the most serious “secret” markings from her emails.

Consumer and enterprise file synchronization and sharing popped up because people needed a way to easily share and collaborate on business content. This gave rise to the “Dropbox problem”, which is just stupid and ignores the real problem; organizations didn’t provide their people with policies and tools that allowed them to get stuff done. Today there are plenty of options, consumer and business grade, that provide a cool experience with the security and controls that business and IT need.

One of Australia’s leading records management service providers, Kapish Services, has taken out the 'Jim Shepherd Award' at the 2015 RIM Professionals Australasia Gala Awards Dinner, winning the highest class of recognition in the National or Multi-National Company category.

ASX Listed company 3D Medical Limited has announced a partnership with Intelerad Medical Systems (Intelerad) to develop seamless ordering of the company’s patient-specific 3D printed anatomical models and fulfilment services. Orders will be placed directly with 3DM from Intelerad’s InteleViewer software while the clinician is reviewing a patient’s diagnostic image study.