How much paper is it worth scanning as part of an electronic document management project? It’s a fraught question, but the answer seems to be ‘only what you need’ with legacy records and ‘Day Forward’ scanning of new documents as they are produced. The push towards Day Forward Scanning as a step on the path towards full Digital Transformation is driving strong growth in the scanning business at Australia’s Advance Record Management, headquartered in Geelong, Victoria.
There are many aspects to consider when embarking on a major back scanning project, and one of the most daunting if pursuing an in-house approach is acquiring the necessary scanning hardware and software to digitise the archive, as well as developing the expertise to make it all run smoothly. Scanning specialist EzeScan is gaining traction with a headache free option providing the ability to rent scanners and the necessary software for the duration of a project, with setup and training included. Once the project is completed, the user simply hands it all back having had the ability to better manage cash flow by choosing to either CAPEX or OPEX the solution costs.
Some in the finance and banking industry are kicking goals with robotics process automation (RPA), AI and business process automation, but the industry still has few use cases in production, according to a recent report from Capgemini, “Growth in the Machine: How financial services can move intelligent automation from a cost play to a growth strategy.”
In my career as a KM Consultant, I’ve often worked with organisations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organisations spanning industries, size, and geography, yet the tales of Knowledge Management woe I encounter tend to be quite similar.
In the span of 10 years, healthcare organisations have gone from having very little information available for data mining to nearly drowning in vast and complex digital information. Simultaneously, the effort required to enter and clean the data has been unsustainably high, affecting clinician morale and analysts' ability to extract insights for improving population health.
In 2017 Andie Fox, a recipient of Centrelink benefits, wrote a highly critical opinion piece on Centrelink’s debt recovery system, alleging that she was being pursued for a non-existent debt. In response Centrelink provided Ms Fox’s personal information, previous communications and claims history to a journalist who published an article claiming that Centrelink had been ‘unfairly castigated’ by Fox.
Big data startup IXUP Limited has signed an agreement to pilot its software with Equifax Australia, the local operations of the global credit rating firm.
RPA was initially invented to respond to the frustration of business people in large organixations with what they perceived, rightly or wrongly, as the inertia of their IT colleagues toward pressing business driven demands.
