Industry Insider

  • Citadel Wins in Health & Education

    The Citadel Group has announced a number of significant contract wins in the health and education sector, including an $A33 million contract over 10 years with the new Royal Adelaide Hospital.

  • Memorialising Online Transactions with PDF Documents

    Today, more and more transactions are being handled online across a broad range of categories. Transactions can be Business-to-Consumer (B2C) and Business-to-Business (B2B), local and international, goods and services, and can be settled using credit cards, bank transfers or peer to peer payment networks. While different approaches have been deployed to ensure the safety of data transmission and to verify the identity of the parties, very little has been done to ensure that the transactions are memorialised in a secure and reliable manner.

  • Why Your 1st Generation E-signature Solution Isn’t Working For You Anymore

    Advances over the last several years have led to the development of more efficient ways of doing business. Back in the late 1990s, one way that companies sought to address customers’ changing expectations was by incorporating e-signatures into their business transactions. Today, many organizations use e-signature software to encrypt documents likes sales contracts or employment paperwork that an employee, partner or client needs to provide. And companies have reaped the benefits. The number of worldwide e-signature transactions jumped from 89 million in 2012 to 754 million in 2017.

  • Cohesion ECM eyes off Aussie public sector

    ASX-listed services provider, Empired, has announced an ambitious Australian roadmap for its Cohesion cloud-based ECM platform, originally developed for the New Zealand government market.

  • Scan solution helps assess young Australian Geographers

    In the GPS era, it’s been estimated that only 1 in 3 Young People Can Read a Road Map. Make that a topographical map and you can be certain the percentage would be much much lower. No such problem for competitors in the annual Australian Geography Competition, where the map reading skills and geographical knowledge of Australia’s best and brightest High School students are tested in a challenging multiple-choice test.

  • Citadel grows ECM cloud userbase

    Announcing its financial results for the six months ended 31 December 2018, the Citadel Group has highlighted growth in delivery of Software-as-a-Service (SaaS) solutions, including the Citadel Information Exchange (IX) cloud ECM platform.

  • How A Swiss Army Knife Could Radically Change Your Digital Transformation Process

    ​Digital transformation is a top priority at many enterprises as they attempt to convert more workflows to fully electronic processes. In the case of document handling and processing, many companies have implemented digital imaging solutions to convert their paper documents (mail, forms, archives, etc.) into digital documents. But that’s just one step on the path toward digital transformation.

  • Digital Vision meets Legacy Hurdle

    When asked about the biggest barriers to digital transformation in 2019, nearly one-third of organizations surveyed (30 percent) cited insufficient budget and 22 percent cited the inability to experiment quickly. 'Legacy systems' still present the single biggest barrier at 41 percent of those surveyed. Lack of change management capabilities and relevant skills are also seen as major hurdles in 2019.