Industry Insider

  • Ancestry.com Bets $US450 Million on Record Digitisation

    Ancestry.com, the world's largest online family history platform, has cut a record digitisation process that once took nine months of manual indexing down to under nine days, using proprietary handwriting-recognition AI to help push its collection past 71 billion records and restore subscription revenue growth after years of stagnation.

  • EDRM Opens Public Comment on Major Model Update

    The reference model that has defined electronic discovery practice since 2005 is being redrawn for the AI era, with information governance as its foundation, disposition elevated to a core phase and analysis extended across the entire discovery lifecycle. Public comment on EDRM 2.0 is open until 30 July 2026.

  • Little Progress on Service Victoria Fixes Five Years On

    Victorian government departments have made limited, and in some cases no, progress fixing shortcomings in the state's digital services platform identified five years ago. They also gave the Auditor-General inaccurate reports about the status of their remediation work.

  • One in Five Firms Blind to Unsanctioned AI Agents

    The share of organisations unable to tell whether employees are using unsanctioned AI tools has nearly tripled in a year, rising from 6.3 per cent to 17.6 per cent. For AI agents the blind spot is larger still, with 21.1 per cent of organisations unable to account for unsanctioned agent activity.

  • From Task Bots to Goal-Driven Agents: Capgemini

    The core leadership question for enterprise AI is no longer "can we build an agent?" but "can we delegate decisions safely at scale?", according to a new Capgemini point of view on agentic process automation. The consultancy argues organisations that succeed treat agentic automation as an operating-model change rather than a one-time tooling upgrade.

  • Gartner Flags Governance Risks in AI Agents

    By 2028, 70 per cent of US healthcare payers will address workflow, data and service automation using no-code agent builders, cutting manual workloads by 50 per cent, Gartner predicts. The forecast signals a broader shift: AI agent development moving from centralised IT projects to business-led automation, with governance the deciding factor between value and risk.

  • Australia Trails Singapore on AI Maturity, Study Finds

    Australian organisations are delegating decision-making to AI systems faster than their governance frameworks can support, with half of C-suite leaders prepared to hand AI more autonomy than their current controls allow, new research from Insight Enterprises has found.

Guide to PDF ingestion for AI

A detailed guide clarifying how AI systems should process PDF documents has been published by The PDF Association. The FAQ warns that common ingestion practices risk information loss and hallucinations.

Singapore pushes global GenAI testing benchmark

Singapore has put forward a proposed international standard, ISO/IEC 42119-8, that would set standardised testing approaches for generative AI systems, including benchmarking and red teaming methodologies.

Glasswing ANZ Shut Out, But OpenAI Opens a Door

No Australian or New Zealand organisation features among the roughly 50 partners granted access to Project Glasswing, Anthropic's landmark AI-driven cybersecurity initiative. Now a rival model from OpenAI has entered the field, with a broader access pathway that may offer ANZ security professionals a more realistic route to frontier AI defensive tooling.

NZ Council seeks M365 Records Overhaul

Christchurch City Council has issued a Request for Information (RFI) seeking vendors to deliver a Microsoft 365-based Electronic Document and Records Management System (EDRMS) to replace its existing on-premise TRIM platform.

Cyber Trust Deficit Raises Incident Risk: Report

A global survey of 5,000 IT and security leaders has found that just 5% say both they and their organisation have full trust in their cybersecurity vendors - raising serious questions for CISOs, risk managers and boards about how they evaluate and manage vendor relationships.

Claude Mythos and Project Glasswing: why an AI superhacker has the tech world on alert

New, more powerful artificial intelligence (AI) models are announced pretty regularly these days: the latest version of ChatGPT or Claude or Gemini always has new features and new capabilities that its makers are eager for customers to try out. But now Anthropic has announced a new model with great fanfare, but is only giving access to a select handful of users. In what the New York Times calls a “terrifying warning sign” of the model’s power, the company has instead started an initiative called Project Glasswing to use the model for good instead of evil.