Industry Insider

  • Bunnings Bets on Agents and Saves Half a Million Hours

    An internal AI agent at Bunnings has saved staff half a million hours of administrative work, according to Google, as parent company Wesfarmers deploys agents across its retail portfolio. The figure was cited at Google Cloud's Gemini at Work 2026 event, where the company announced the Gemini agent, a single agent for knowledge work, content creation and coding. 

  • AI Guardrails Lag Behind AI Deployment

    Sixty per cent of Australian workers have personally spotted an error made by an AI tool at work. Almost half say the most significant error they saw had consequences beyond minor inconvenience, including financial, compliance or reputational impact.

  • Automation Anywhere Targets the Front Office

    Customer requests made by voice or chat could soon flow straight through to back-office execution on a single agentic automation platform.  Automation Anywhere has signed a definitive agreement to acquire Boost.ai, an enterprise conversational and voice AI company, from Nordic Capital. 

  • Collibra Targets manual GRC Work with Acquisition

    Agents that work out which AI regulations and standards apply to a system, then test whether its controls work, are coming to Collibra's governance platform, following the acquisition of trail ML, a Munich-based company founded in 2023.

Information & Data Manager

Guide to PDF ingestion for AI

A detailed guide clarifying how AI systems should process PDF documents has been published by The PDF Association. The FAQ warns that common ingestion practices risk information loss and hallucinations.

Singapore pushes global GenAI testing benchmark

Singapore has put forward a proposed international standard, ISO/IEC 42119-8, that would set standardised testing approaches for generative AI systems, including benchmarking and red teaming methodologies.

Glasswing ANZ Shut Out, But OpenAI Opens a Door

No Australian or New Zealand organisation features among the roughly 50 partners granted access to Project Glasswing, Anthropic's landmark AI-driven cybersecurity initiative. Now a rival model from OpenAI has entered the field, with a broader access pathway that may offer ANZ security professionals a more realistic route to frontier AI defensive tooling.

NZ Council seeks M365 Records Overhaul

Christchurch City Council has issued a Request for Information (RFI) seeking vendors to deliver a Microsoft 365-based Electronic Document and Records Management System (EDRMS) to replace its existing on-premise TRIM platform.

Cyber Trust Deficit Raises Incident Risk: Report

A global survey of 5,000 IT and security leaders has found that just 5% say both they and their organisation have full trust in their cybersecurity vendors - raising serious questions for CISOs, risk managers and boards about how they evaluate and manage vendor relationships.

Claude Mythos and Project Glasswing: why an AI superhacker has the tech world on alert

New, more powerful artificial intelligence (AI) models are announced pretty regularly these days: the latest version of ChatGPT or Claude or Gemini always has new features and new capabilities that its makers are eager for customers to try out. But now Anthropic has announced a new model with great fanfare, but is only giving access to a select handful of users. In what the New York Times calls a “terrifying warning sign” of the model’s power, the company has instead started an initiative called Project Glasswing to use the model for good instead of evil.