Law firms risk a crisis of 'cognitive surrender' as lawyers treat artificial intelligence as a definitive authority rather than a tool, a new behavioural science study warns. The research finds machine dependence is impairing professional judgment, particularly among junior lawyers using automation for routine work.
Up to half of enterprise data team capacity in Australia and Singapore is consumed by single-use data work that will never be reused, new research from Quest Software has found. The study describes the pattern as a 'hidden tax' on capacity at the moment organisations most need it for AI initiatives.
RACQ has signed a five-year partnership with Adobe and Deloitte Digital to transform how it serves more than 1.7 million members. The deal uses a flexible “Lighthouse” model that gives RACQ early access to Adobe’s latest AI tools. Adobe says it is the first such arrangement in Asia Pacific and Japan.
Employees and customers increasingly encounter AI-generated content via emails, chatbot responses, learning materials, and documents. But enterprises have no way to know how that content, also known as unstructured data, is performing. To improve content over time, it makes sense to observe the human reactions to it. Is it clear? Is it trustworthy? Is it driving the desired actions?
John Edwards, the New Zealand-born former privacy regulator, has resigned as UK Information Commissioner after a workplace investigation into his conduct toward staff.
The Australian Privacy Commissioner has found two health service providers breached privacy law by collecting sensitive health information through third-party tracking pixels without consent.
New Zealand telco One NZ has credited a new deployment of UiPath Maestro as a victory over the challenge of transforming legacy-heavy operations at scale without a costly infrastructure overhaul.
Seventy percent of organisations say less than half their unstructured data is discoverable and usable for analytics or AI, according to new research from analyst firm BARC. The finding lands as enterprises push AI agents into production on top of documents, emails and images they cannot fully see.
Google Cloud has released the Open Knowledge Format, an open specification for the context and curated knowledge that AI agents need to work accurately.
Cybersecurity agencies of Australia, Canada, New Zealand, the United Kingdom and the United States issued a call to action on Monday for cyber defenders. The message was clear: artificial intelligence (AI) is a powerful weapon for cyber attackers; defenders must act urgently to improve their cyber defences.
