Industry Insider

Telstra Health has launched ReadyCare, its GP telemedicine service that gives Australians the choice to connect with a doctor using phone or video and receive advice, treatment, diagnosis and prescriptions.

Promised as a flagbearer for the brave new world of eHealth when it opens in April 2016, the $1.85 billion new Royal Adelaide Hospital (nRAH) will instead have to cope with a “hybrid” environment including paper records and workflow due to delays in a decade long program to implement a state-wide electronic health record.

Henry Davis York, a leading Australian law firm with over 200 lawyers, has implemented Intapp Flow to connect key business applications and automate workflows. The firm is also using Intapp Time for time recording.

Having been raised as an identical twin, I’m very familiar with confusion around believing two items are exactly the same when in reality they are just very similar. I’ve seen the terms “Information Governance” and “Data Governance” used interchangeably and would like to clarify what I believe are the major differences.

Typically, ECM companies like Knowledgeone Corporation deal direct with customers wanting records and document management software and those same customers deal direct with offsite records storage companies like those that run O’Neil software.

Human error was the number one cause of data security incidents according to a new report released by the Privacy and Data Protection Team at US law firm BakerHostetler. In the incidents that the firm worked on last year, employee negligence was responsible 36% of the time. That was followed by theft by outsiders (22%), theft by insiders (16%), malware (16%) and phishing attacks (14%).

Recent advances in auto-classification technologies have provided a substantial manual labour reduction for several companies related to physical preparation, classification and separation of documents into their operations. Although these advances have achieved tangible results in optimizing document centric workflows, there is still a gap in the aspect of classifying and tracking paper documents.

Bechtel, one of the world’s largest engineering, project management and construction (EPC) firms, is moving to replace its internal document and record management systems to instead collaborate via the Aconex cloud.

Former senior US counterintelligence expert and Nuix executive, Keith Lowry says insiders represent one of the greatest but rarely mentioned cyber security threats to Australian government and corporate organisations because of their ability to access and exploit sensitive and critical-value data.

Just under half (49%) of businesses in Australia are planning to automate business practices over the next 12 months, according to data from the Grant Thornton International Business Report, this number is only slightly behind the global average (56%).