Industry Insider

  • AI Rush Built on Faulty CRM Foundations

    A new industry report reveals a striking contradiction at the heart of modern business operations: while 90% of organizations view customer relationship management data as fundamental to their success, three-quarters admit that less than half of their CRM information is actually accurate and complete.

  • British Email Error Costs Government £2 Billion

    In what has been described as the most expensive email in history, a British Ministry of Defence official's accidental data breach in February 2022 has cost the UK government up to £2 billion and prompted an unprecedented two-year cover-up involving a secret Afghan resettlement programme.

  • OpenText Clears Australian Government Security Hurdle

    OpenText has achieved a crucial Australian government security assessment for the cloud edition of its Content Management platform, formerly known as Extended ECM, potentially opening doors to more public sector contracts.

  • Queensland Startup Deploys AI to Tackle Compliance Crisis

    When the headlines fade after the latest mega data breach, the ripple effects are still keenly felt across enterprise and government supply chains. Many suppliers are now faced with meeting strict mandates such as ISO 27001 certification to continue doing business. When added to the demands of the new Privacy Act and Essential Eight cybersecurity framework, the compliance challenge is becoming enormous.

  • The Holy Grail of Information Management: Why Source Authority Still Matters

    Australia faces an information crisis. The Australian National Audit Office estimates that 93% of government agency records are "unsentenced" - meaning retention schedules cannot be applied - up from 63% in 2019. This dramatic deterioration coincides with the widespread adoption of cloud-based, in-place management systems like SharePoint.

  • NZ Unveils Light-Touch Approach in AI Strategy

    New Zealand has released its first artificial intelligence strategy after becoming the last OECD country to develop such a framework. However, the government's business-focused approach is already drawing criticism for prioritizing economic gains over ethical and social risks.

  • 171% Surge in Unique Malware Detections: Report

    WatchGuard Technologies has released findings from its Q1 2025 Internet Security Report showing a 171% quarter-over-quarter increase in total unique malware detections, marking the highest level the company's Threat Lab has recorded.

  • Unstructured Data Startup Diskover Raises $US7.5M

    Unstructured data specialist Diskover has raised $US7.5 million in seed funding while simultaneously acquiring CloudSoda and forging strategic partnerships with Snowflake and NetApp, positioning itself as a key player in the enterprise AI data pipeline market.