Knowledge Management

Best Practices for Archiving and Securing Social Media

Osterman Research has recently published a new report entitled, Best Practices for Archiving and Securing Social Media and Collaboration Platforms, which outlines the staggering penetration and growth in use of social media and cloud collaboration platforms in business environments.

New Handbook for Document Control

Standards Australia has announced that a new handbook for document control is now available. Called SA/SNZ HB 168:2017, Document Control, the handbook addresses the entire life cycle of business critical documents and provides guidelines for processes and systems for implementing an effective document control program.

Worry Me, Natural Language Processing Doesn’t

The Newsweek headline screamed, “Robots Can Now Read Better Than Humans, Putting Millions of Jobs At Risk” . I nearly drowned laughing into my morning coffee. It was a slow news day?

Knosys wins $A6M deal with Singtel & Optus

Listed Australian firm Knosys has entered into an $A6.1 million multi-year contract with Singapore Telecommunications Limited (“Singtel”) and its Australian subsidiary Optus for the deployment of the Knosys knowledge management platform, KnowledgeIQ

Grant Thornton Australia selects iManage Cloud for 1300 Users

Grant Thornton Australia Limited (GTAL) has selected iManage to support the firm’s agile workplace strategy and increase IT agility and user collaboration, all delivered through the iManage Cloud. Grant Thornton Australia is a member firm of Grant Thornton, one of the world’s leading organizations of independent assurance, tax and advisory firms, with access to a network of over 40,000 people across more than 130-member firms worldwide.

Why People Fail to Share Knowledge

Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering a broad set of avenues for knowledge to flow up, down, and sideways throughout the organization.

Digitisation: A formattable foe or magnificent opportunity?

The term ‘digitisation’ evokes a sense of total transformation and specifically for those organisations that have been in business for over 20 years, one where legacy systems or operational processes have been successfully transitioned into a state of binary form. The clear goal; improve efficiency and transparency of business activities for both clients and staff. 

State Archives and Records NSW selects new software solutions

State Archives and Records NSW is undertaking a complete renewal of its underlying infrastructure and systems in a push improve the online discoverability of its vast collections, and make it easier to find and use records.

M-Files acquires AI for content management

M-Files Corporation has announced the acquisition of Apprento, a Canadian-based provider of artificial intelligence and natural language processing technology solutions.

Finance declares end of TRIM era, wants a new way forward for government records

The Department of Finance is moving further ahead on its plan to introduce an entirely new Whole of Government (WofG) Digital Records Platform for the Australian federal government, replacing the predominant standard currently in place being HPE TRIM/RM/CM. Finance is specifically keen to explore a solution that will automate the capture and classification of records.

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