Knowledge Management

Progress Software Corporation has unveiled the latest version of its Semaphore metadata management platform, introducing advanced artificial intelligence capabilities designed to help enterprises better organize and extract value from their data assets.

ANZ Bank has extended its partnership with Knosys Limited, signing a one-year contract for the continued use of the company’s enterprise knowledge management platform, KnowledgeIQ (KIQ).

Hyland has unveiled new AI advancements to Hyland Automate and Hyland Knowledge Discovery, along with major updates to its core products Hyland OnBase and Hyland Alfresco.

Pegasystems has launched Pega GenAI Knowledge Buddy, a generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases.

Lexsoft Systems has announced the launch of the fully cloud-enabled version of its knowledge management (KM) solution, Lexsoft T3. Law firms can now establish a modern, best practice-led, global KM capability quickly and cost-effectively, eliminating the need for upfront IT costs and complex technical implementation associated with on-premises software implementation.

Bloomfire, a knowledge management platform provider, has added generative AI and Enterprise Search solutions that are purpose-built to keep data secure, deliver accurate results, and augment employee performance.

Agent Copilot is a new conversational AI solution from Got It AI designed for customer service and sales operations with guard-railed generative AI.

Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

Recently developed artificial intelligence (AI) models are capable of many impressive feats, including recognising images and producing human-like language. But just because AI can perform human-like behaviours doesn’t mean it can think or understand like humans. As a researcher studying how humans understand and reason about the world, I think it’s important to emphasise the way AI systems “think” and learn is fundamentally different to how humans do – and we have a long way to go before AI can truly think like us.

READER QUESTION: I am 59 years old, and in reasonably good health. Is it possible that I will live long enough to put my brain into a computer? Richard Dixon.

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