Knowledge Management

Pega Introduces New Generative AI Assistant

Pegasystems has launched Pega GenAI Knowledge Buddy, a generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases.

Lexsoft launches Cloud-Enabled Legal KM

Lexsoft Systems has announced the launch of the fully cloud-enabled version of its knowledge management (KM) solution, Lexsoft T3. Law firms can now establish a modern, best practice-led, global KM capability quickly and cost-effectively, eliminating the need for upfront IT costs and complex technical implementation associated with on-premises software implementation.

Bloomfire KM adds advanced AI

Bloomfire, a knowledge management platform provider, has added generative AI and Enterprise Search solutions that are purpose-built to keep data secure, deliver accurate results, and augment employee performance.

Generative AI platform for customer service

Agent Copilot is a new conversational AI solution from Got It AI designed for customer service and sales operations with guard-railed generative AI.

Law firm adds KM/BI solution to support growth

Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

We’re told AI neural networks ‘learn’ the way humans do. A neuroscientist explains why that’s not the case

Recently developed artificial intelligence (AI) models are capable of many impressive feats, including recognising images and producing human-like language. But just because AI can perform human-like behaviours doesn’t mean it can think or understand like humans. As a researcher studying how humans understand and reason about the world, I think it’s important to emphasise the way AI systems “think” and learn is fundamentally different to how humans do – and we have a long way to go before AI can truly think like us.

When will I be able to upload my brain to a computer?

READER QUESTION: I am 59 years old, and in reasonably good health. Is it possible that I will live long enough to put my brain into a computer? Richard Dixon.

Legal KM Solution adds Multilingual Capability

Lexsoft Systems has announced the latest release of its T3 knowledge management (KM) solution for iManage, offering new multilingual capability. Law firms can now confidently expand their KM systems to make them truly centralised repositories at a global level, whilst ensuring that the local language and jurisdictional needs of their lawyers are always adequately met.