Knowledge Management

What is Data Custodianship?

What is Data Custodianship? It's a question that seems straightforward, but sometimes in Data Governance, definitions can vary depending on who you ask. And this is okay because some terms might not suit the culture or structure of your organisation. It's always best to prioritise what will work for your organisation specifically.

AI Search Unlocks Enterprise Backup Archives

Data security firm Cohesity has integrated its Gaia AI platform with Microsoft 365 Copilot, allowing users to search backup data using conversational queries directly within the Copilot interface.

Semaphore Streamlines Knowledge Management Tasks

Progress Software Corporation has unveiled the latest version of its Semaphore metadata management platform, introducing advanced artificial intelligence capabilities designed to help enterprises better organize and extract value from their data assets.

ANZ Bank doubles down on Knosys KIQ

ANZ Bank has extended its partnership with Knosys Limited, signing a one-year contract for the continued use of the company’s enterprise knowledge management platform, KnowledgeIQ (KIQ).

Hyland Expands AI Capabilities of Content Innovation Cloud

Hyland has unveiled new AI advancements to Hyland Automate and Hyland Knowledge Discovery, along with major updates to its core products Hyland OnBase and Hyland Alfresco.

Pega Introduces New Generative AI Assistant

Pegasystems has launched Pega GenAI Knowledge Buddy, a generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases.

Lexsoft launches Cloud-Enabled Legal KM

Lexsoft Systems has announced the launch of the fully cloud-enabled version of its knowledge management (KM) solution, Lexsoft T3. Law firms can now establish a modern, best practice-led, global KM capability quickly and cost-effectively, eliminating the need for upfront IT costs and complex technical implementation associated with on-premises software implementation.

Bloomfire KM adds advanced AI

Bloomfire, a knowledge management platform provider, has added generative AI and Enterprise Search solutions that are purpose-built to keep data secure, deliver accurate results, and augment employee performance.

Generative AI platform for customer service

Agent Copilot is a new conversational AI solution from Got It AI designed for customer service and sales operations with guard-railed generative AI.

Law firm adds KM/BI solution to support growth

Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.

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