Email archiving too laborious – study
Email archiving too laborious – study
Oct 07, 2004: Much work needs to be done in the corporate email archiving space to make applications more user-friendly, if the results of a new worldwide survey on how workers are coping with the blow out of email messages they have to routinely deal with is an accurate indicator of the current situation.
The survey, which was conducted by the Radicati Group over the past three months across 78 corporations of all sizes across the globe, representing a total of 861, 533 users, found that the average user sends 34 emails every day and receives 99 emails every day, which translates to 14.7 MB of email data every day, a dramatic rise of 53 percent on the corresponding survey last year.
With the amount of email traffic continuing to increase at such an incredible rate, more and more companies are turning to email archiving solutions to help manage their inboxes, but according to the research, users are struggling to find products to manage this growth that are simple to install and operate.
"Unfortunately, we have found that many users are not particularly happy with their email archiving products. Less than half indicated a loyalty to their solutions, and the biggest complaint has been that the solutions are too time-consuming to manage," said report author Sara Radicati.
The report indicates that the email archiving market is set to enjoy considerable growth in the coming months, as only around a quarter of the companies surveyed currently have a formal email archiving solution in place.
At present, the end user is far more likely to be in charge of managing the size of their mailbox, with only six percent of those polled saying that administrators manage each inbox.
A little over half the users quizzed have a mailbox limit, but the real figure could be higher, as 40 percent did not know if they had a limit imposed on their mailbox.
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